GamePal Gamepal ripped me for 600.00 on made for play accounts. San Bernadino California
I ordered two World of Warcraft made for play accounts from game pal back on 10/15/07, I ordered 2 level 70 mage's one male and one female for my kids for there Christmas present. you can check there web page on what they offer. Epic mount, account in my name, with a email to prove ownership. After weeks of emails with there company I was told, Pay-Pal never updated them on the account being paid for, and they offered me a credit to there "Sister" web site gamewar.com, I never received the credit and ended up filing a dispute with pay-pal, only to be told since it was a virtual account, not including the CD keys, email address and other items which are not virtual that I was not covered, Pay-Pal and Gamepal both shafted me for 600.00 and in the end I am going through Chapel Hill North Carolina DA to see if I can get a fraud suit started. So be warned never buy anything online for any game and use Paypal and never use Gamewar. If anyone is interested I have saved every email ever sent and recieved by Gamewar and you can read how they contridict themselves in there own emails.
Sad to say I will be getting my kids something else for Christmas this year. No more WOW
Michael
Canyon, Texas
U.S.A.
3 Updates & Rebuttals
Manager Response
NA,North Carolina,
U.S.A.
Manager Response Back
#4UPDATE Employee
Sun, December 02, 2007
Hello,
I am one of the operations manager in the USA department customer service team. Sorry it took so long to get back with you as we do not actively view these reports.
Thank you for your reply though, and hopefully we can resolve this issue as we do apologize it took so long to get back with you. Our duty as a USA company is to offer the best satisfaction in the MMORPG industry, and we make sure all our customers are dealt with properly. We are the only MMORPG company in the world that offers a solid 100% guarantee, and we will make sure we do everything possible to hold that guarantee.
You posted this twice, please view the other ripoffreport you posted. Yes we are in NC, but we have operations and customer service offices in California and Arizona.
We deeply apologize if we caused any frustration with your order as we try our best to help every customer. Mistakes can happen, and especially in this industry things can go wrong, but we will do everything in our power to make sure you get what you ordered.
Please contact our email support if you have any additional questions, thank you
- Support Team
Michael
Canyon,Texas,
U.S.A.
Sorry there in NC no CA, I did paid for a reverse lookup on there contact #
#4Author of original report
Tue, November 20, 2007
One of the emails they sent me blamed there lack of response on the CA fires, so I assumed they were in CA turns out there in NC
Michael
Canyon,Texas,
U.S.A.
Sorry there in NC no CA, I did paid for a reverse lookup on there contact #
#4Author of original report
Tue, November 20, 2007
One of the emails they sent me blamed there lack of response on the CA fires, so I assumed they were in CA turns out there in NC