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  • Report:  #268677

Complaint Review: Gamepal

Gamepal Stole My Account Raleigh Internet

  • Reported By:
    staten island New York
  • Submitted:
    Mon, August 20, 2007
  • Updated:
    Sat, November 17, 2007

Actually , im gonna keep this short. Last month i submitted my swg account to gamepal.com so i can get some cash for it. They said it was approved, i never recieved my cash and the password to the account was changed. Now everytime i contact them, they disconect the chat on me and threaten to ban me and tell me to GO AWAY. I will give more info about what happens when i can.

Cantthink278
staten island, New York
U.S.A.

1 Updates & Rebuttals


Manager Response

NA,
North Carolina,
U.S.A.

Manager Response Back

#2UPDATE Employee

Fri, November 16, 2007

Hello,

I am one of the operations manager in the USA department customer service team. Sorry it took so long to get back with you as we do not actively view these reports.

Thank you for your reply though, and hopefully we can resolve this issue as we do apologize it took so long to get back with you. Our duty as a USA company is to offer the best satisfaction in the MMORPG industry, and we make sure all our customers are dealt with properly. We are the only MMORPG company in the world that offers a solid 100% guarantee, and we will make sure we do everything possible to hold that guarantee.

We just noticed your post recently, so we went back to our logs to see if the issue was resolved. Based on the information in our tracking system, the account you sold us was reported stolen meaning that you sold it once to us, and then you tried selling it again. Not only is this a direct violation of our terms agreement, but we are filing claims on this and other transactions you did with us. We do our best to protect customers from fraud which you did numerous times on our sites.

Please contact our email support if you have any additional questions, thank you

- Support Team

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