Gamepal Unfair rip off artists. GAMEPAL.com USA Internet
GAMEPAL is a rip off company that has no fair ways of doing anything with Powerlevel of any sort. They are all about ripping people off and getting money off others. They dont care about there custmers at all like IGE does. Gameing help type companies. Gamepal by far is the worse I have seen. Here is what they did to me. I spent 180 bucks to get a Powerlevel form 1 to 60 in World of warcraft. They offer this service as a risk chance that you may get cought and well the detials here. Very unfair company in so many ways. So if you want to get a powerlevel Hire a friend to do it for you in game. These guys wor worth nothing.
Please wait for a site operator to respond.
You are now chatting with 'Anthony'
Anthony: Hello and welcome to Gamepal -- serving all your MMORPG needs!
Anthony: How may I help you today?
Someguy: Account number was here
Someguy: need i say more? heh
Anthony: One moment please.
Anthony: This is for powerleveling World of Warcraft (US) Level 1 to 60, right?
Someguy: Yep. i been banned and i followed your requirments and have not disobayed any rules of yours. it stated that i would get something back in your powerleveling if i follow your rules. i have not gotten any anwser . i can even look it up for yah
someguy: im asking for a refund in some way as i got banned from WOW. WoW found out you guys were trying to level me up with logging your IP addy
Anthony: Did you inform our PL dept about this?
Someguy: yep 3 times
Someguy: ill tell you what they gave me
Someguy: as a message back
Someguy: Hello, and thank you for contacting the Powerleveling team with your concerns. We are sorry to hear that you are a victim of Blizzards strict new policies. Please note that account bans can be lifted, you simply need to contact Blizzard via email or telephone. However, please refer to our Terms and Conditions section of our website, which states that: All game currency, game items, and game characters/accounts are the sole property of original licensors (Blizzard Entertainment, Square Enix Co., LTD. et al) and shall remain so beyond contestation. Gamepal holds no responsibility for any loss, in part or in whole, of merchandises in question after the transaction is final and completed, and properly billed for. Gamepal holds no responsibility for the banishment of buyers (of services and merchandises) personal account in game, or financial account in real life, as a result of the billed service/merchandise transaction.
Someguy: they say in the level agreement no responsablity if i dont abey there rules on powerleveling and may not get a refund . blah blah. i read all that
Someguy: they are not wanting to refund me in anyway which is not fair as i lots account
Someguy: lost*
Someguy: i dont care about the account but i want my money i payed worth for that pelevel that did not happen
Someguy: and even if they did it did not even last a day cause i got a message right away
Someguy: from WoW
Someguy: and i checked the WoW fourms every day to see if he was leveling me yet
Anthony: I understand your concern, but as per the Terms and Conditions on your order, we really cannot issue a refund for your account being banned.
colin: it says on the conditions you can not refund me if something goes wrong due to me doing something like logging on to my account while your guys are leveling
Someguy: as i have not done that
Someguy: and you have not done a service to me at all
Someguy: but rip me off
Someguy: if you like ripping people off fine. just say so
Someguy: i dealed with IGE for a year and they are way better
Someguy: i dont get you guys
Someguy: fair system brings more people
Someguy: this is not fair at all
Someguy: LOL. what ever. *#&*( rip off freaks. this is going to the fourms online
Swev
InCanada, Manitoba
Canada
4 Updates & Rebuttals
Manager Response
NA,North Carolina,
U.S.A.
Manager Response Back
#5UPDATE Employee
Sat, November 17, 2007
Hello,
I am one of the operations manager in the USA department customer service team. Sorry it took so long to get back with you as we do not actively view these reports.
Thank you for your reply though, and hopefully we can resolve this issue as we do apologize it took so long to get back with you. Our duty as a USA company is to offer the best satisfaction in the MMORPG industry, and we make sure all our customers are dealt with properly. We are the only MMORPG company in the world that offers a solid 100% guarantee, and we will make sure we do everything possible to hold that guarantee.
We just noticed your post recently, so we went back to our logs to see if the issue was resolved. Based on the information, your order should have been refunded according to our system. Yes, we have a few problems here and there with blizzard bannings, but we are back up to normal and have not had any further issues on problems with power leveling. If you still have concerns, please contact our support.
Please ignore Bill APEX above, he is an employee that was fired because of the poor customer service and is actually the one who did cause issues with you on customer service as you were most likely speaking to him directly. It was our fault that we hired an incompetent person to hire this individual who has a track record of being fired because of poor performance. If you fell victim of this individual, please contact our support, and we will offer a coupon bonus for all future purchases.
Not only is his comments completely false only to damage our reputation, but his nonsense has got him fired from multiple jobs because of the actions he decides to take.
NOTE TO BILL: If you continue posting comments about our company which is a violation of your NDA, not only will we pursue legal action, but you can expect your employment at your current job to get terminated along with us posting your personal information as well since you can't seem to stop.
We deeply apologize if we caused any frustration with your order as we try our best to help every customer. Mistakes can happen, and especially in this industry things can go wrong, but we will do everything in our power to make sure you get what you ordered.
Please contact our email support if you have any additional questions, thank you
- Support Team
Bill
Apex,North Carolina,
U.S.A.
They won't help you
#5UPDATE EX-employee responds
Fri, December 08, 2006
Gamepal claims that if they get your account banned during Powerleveling, they will reimburse you. Infact, they just totally ignore you and make you send bogus emails to fake email addresses or ones that are not monitored. They do not care and "Anthony" is just a phillipino using a fake american name. He does not care what your problem is and neither does gamepal.
Open a dispute on paypal for the powerleveling and escalate it to a claim. They will lose the claim and will not get their money back. This is a big problem for gamepal and they get charged back like no tomarrow cause of so many upset customers. I suggest this to ANYBODY who gets ripped off by gamepal.
Dave
New Westminster,British Columbia,
Canada
Interesting legal question
#5Consumer Suggestion
Thu, December 07, 2006
Your contract with Gamepal had as its basic premise the violation of your contract with Blizzard.
Blizzard found you out, and under the terms of your contract with them, they cancelled your account.
I don't see that Gamepal ripped you off. They did to you what you paid them to do: break your contract with Blizzard.
Whether they actually levelled a character to 60 on your account might be your only cause.
Fair? Play the game yourself.
Bill
Apex,North Carolina,
U.S.A.
They Are Fraud
#5Consumer Comment
Thu, December 07, 2006
I used to work for gamepal. Their office in Raleigh is nothing but a front for their REAL office over in the Phillipines. They don't care. The owners will STEAL and CHEAT you out of all your money. They force employees to LIE and FRAUD the customers. Do not do business with this fradulant company.