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  • Report:  #1495533

Complaint Review: Gamerhatch.com

Gamerhatch.com They get my debit card number and continually withdrawal from my account.

  • Reported By:
    Leslie — Waukegan United States
  • Submitted:
    Fri, May 22, 2020
  • Updated:
    Fri, May 22, 2020

on April 12 I responded to a text message on my iphone from T-Mobile telling me that i am being awarded a 55 inch flat screen tv because i pay my bills on time.  I gave my debit card numver to pay for the shipping costs.  it turned out to to be a 4.95 charge from gamerhatch.com.

  I contacted T mobile about this use of their name in a scam.  They couldn't help me because the message was deleted from my phone. 

Now i have a charge on 4-17-2020 from gamerhatch.com for 19.95.  I went to gamerhatch.com three times now to the contact us link to say to them how i am displeased towards them for this deceitful business practice andi demanded my name removed from their files and my money back.   Still no response.

  And on 5-10-2020 i tried on my i phone and i pad to go to the website gamerhatch.com, and all i get is a partial web page and when i scrool down, it freezes and jitters and retirns to the top only page.  i cannot scrool down and reach to contact us link.  i tried several times, but to no avail.

  Now on 5-22-2020 another 19.95 withdrawal of my debit card by gamerhatch was made and another foreign fee of 25 cents.  total so far $46.40 has been withdrawn from my account and i cannot stop them because i can not reach them and stop the withdrawals.  How can these types of business be allowed to operate and do this deceit.

1 Updates & Rebuttals


Robert

Irvine,
United States

Incorrect

#2Consumer Comment

Fri, May 22, 2020

They didn't "get" your debit card number. You freely handed the Debit Card Number over to them after they send you an unsolicted text supposedly from T-Mobile that offered you a free TV. You are in this situation because you got greedy and thought you were getting something for basically nothing.

You are lucky they only debited your account $46 as with your Debit Card Number they could actually wipe you out.

T-Mobile can't do anything about this even if you did have the text still. As this company isn't even in the US and even if their number is blocked, within a few days they will use a diffent number.

You need dispute these transactions with your bank and hope that they will credit you.

The moral of the Story....NEVER respond to any unsolicted Text, Email, Phone Call requesting ANY personal or financial information until you are 100% sure that you are talking to a legitimate company.  

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