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  • Report:  #811068

Complaint Review: Gander Mountain

Gander Mountain LOW PRICE GUARANTEE - Deceptive and not honered Internet, Nationwide

  • Reported By:
    GrooveMachine — Minnesota United States of America
  • Submitted:
    Sun, December 18, 2011
  • Updated:
    Sun, December 18, 2011

I made a purchase at Gander Mountain in Woodbury, MN and the next day I found the same product for $50 less at another store. I went to their website to see if they had a low price guarantee and they do. They clam they will match the price, with in 14 days of the purchase as long as that competitor is within a one hour drive( Gander Mountain Policy ). However when I got to the store that was not the case, that said they would only do it if the competitor had that product in stock. I told them, that is not what the website says. Eventually the store manager approved the transaction but they did not give me the difference between the competitor price and what I payed. They gave me what they called a competitive match.  In other words, their prices are not competitive, they will try to weasel out of their price match and when they do refund your money it is not a true price match. 

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