Complaint Review: Garage Door Services

I was having problems with my garage door not operating correctly. It would open with my remote, but not close. I was told that the problem was the safety eyes and I should replace them. I was charged the service call fee to replace them, but that did not alleviate the problem. Instead of the technician taking responsibility for misdiagnosing the problem, I was told I did not give him enough information to diagnose it correctly and I would need to replace the circuit board. At that point, I figured, this was not a good company to deal with. Thankfully, I did not spend hundreds before realizing it. I know I didn't spend 100's of dollars, but when your unemployed, you can't afford to spare much, if anything. Also, when you do call the comapny, they are very sales driven and will try to convince you to buy a new opener. Each time I called, I got a different offer and was treated rudely and condescendingly. They are about the money and not the customer. I decided to go with another company. I hope this will make a difference for someone that may be considering using them.