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Garage Experts LLC East Dundee rd Illinois
I was reading the previous report about Mario and his company Garage Experts and I was amazed at the similarities we experienced. Several years ago we had our residential garage floor resurfaced by this company. At first it looked terrific and appeared to have been everything that we wanted until about 8 months later. At this time we noticed bubbles, cracks and peeling. We contacted the company and the response was slow at best. Mario came out and inspected the floor and stated that this was a possible expectation and some floors emit gasses....Blah, Blah, Blah. He can really talk. This should have been information to tell us before spending thousands of dollars. He offered to repair the floor but continuously was a no show on the scheduled dates and kept rescheduling. Finally we sent a letter stating that we would take legal action if they did not make good on the warranty. He called and acted angry about the letter....But soon came out and fixed the problem....One year later the bubbles, cracks and peeling came back and needless to say, we are not satisfied with their work. Bottome line is that if these problems were a possibility, that should have been disclosed prior to the agreement. Not after. We would never recommend this company.