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  • Report:  #1410448

Complaint Review: Garmin

Garmin Garmin- Garmin Express application update now now compatable with older OS Nationwide

  • Reported By:
    Cam — Ottawa Ontario Canada
  • Submitted:
    Sun, November 05, 2017
  • Updated:
    Tue, November 07, 2017

I have 3 Garmin products registered. Yesterday I wanted to update my lifetime maps. This is a normal process using Garmin Express. This time I got an error message. I tried several times. Decided to reload the application via the Garmin wed site. Did so. However now Garmin says that Garmin Express is not compatable with my Operating system. I have a HPG60 running Microsoft Vista. It was compatable until now. I do not want a new operaring system nor do I want to buy a new computer just to support their application. They have change their rules from when I purchased the unit. This will become a big issue as people are moving away form computers and laptops towards devices such as iPads and do not want dole out money just for garmin. This morning I emailed via the Garmin web site looking for a solution to support their original agreement (Nov 5 2017)

1 Updates & Rebuttals


MacaroonX

Springfield,
United States

One thing you need to understand

#2Consumer Comment

Tue, November 07, 2017

Because Microsoft has already ended Windows Vista OS version support, there is no obligation for any software venders to support the version. Of course, this is why some people moved away from any Windows software because of the OS kept changing too much. Though, it is not really a rip off but rather the evolution of OS and software. Sadly, the ones who would have issues are customers...

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