Garrett Devore Labs - Juliets Skin Care RIP OFF Sent me products I didn't ask for, them refused to give me a refund! ripoff Orem Utah
Garrett Devore Labs sent me products I asked them not to send, then refused to give me a refund, saying that they didn't receive my package! Right. It cost me almost $60. Plus, getting them to respond to an email is almost impossible, and when they do they just give you a run around. Do not trust this scam!
Teresa
Seattle, Washington
U.S.A.
3 Updates & Rebuttals
Stacelynn
Vancouver,British Columbia,
Canada
There is another Juliets skincare company that is NOT the one referenced in this complaint
#4Consumer Suggestion
Fri, January 04, 2008
I am the owner of an organic skincare company in Canada called "Juliet's Room" (from Romeo and Juliet). Unfortunately some customers are confusing my company with another with a similar name and sending me their complaints about not getting refunds or having negative reactions to the products. So far I've been able to smooth things over, but I wanted to let people know that there are two companies and not to get confused. I certainly hope that we can always offer great customer service to our customers.
Stacelynn
Vancouver,British Columbia,
Canada
There is another Juliets skincare company that is NOT the one referenced in this complaint
#4Consumer Suggestion
Fri, January 04, 2008
I am the owner of an organic skincare company in Canada called "Juliet's Room" (from Romeo and Juliet). Unfortunately some customers are confusing my company with another with a similar name and sending me their complaints about not getting refunds or having negative reactions to the products. So far I've been able to smooth things over, but I wanted to let people know that there are two companies and not to get confused. I certainly hope that we can always offer great customer service to our customers.
Stacelynn
Vancouver,British Columbia,
Canada
There is another Juliets skincare company that is NOT the one referenced in this complaint
#4Consumer Suggestion
Fri, January 04, 2008
I am the owner of an organic skincare company in Canada called "Juliet's Room" (from Romeo and Juliet). Unfortunately some customers are confusing my company with another with a similar name and sending me their complaints about not getting refunds or having negative reactions to the products. So far I've been able to smooth things over, but I wanted to let people know that there are two companies and not to get confused. I certainly hope that we can always offer great customer service to our customers.