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  • Report:  #519581

Complaint Review: Garry Smith Family Dentistry

Garry Smith Family Dentistry Dr. Garry Smith FIRED ME AS A PATIENT because he claimed I was too picky. He delivered substandard work & was verbally abusive Fishers, Indiana

  • Reported By:
    Dental Victim — Fishers Indiana U.S.A.
  • Submitted:
    Wed, November 04, 2009
  • Updated:
    Thu, November 05, 2009
  • Garry Smith Family Dentistry
    8211 E 116th Street
    Fishers, Indiana
    United States of America
  • Phone:
    317-578-19
  • Category:

This Dentist could not get my dental bridge right so he fired me as a patient.  He claimed I was too picky. He was verbally abusive and yelled at me in the Dentist chair while shoving the dental bridge in my mouth while temporarily gluing it in, all the time ranting about how I didn't know what I was talking about.  He actually told me to shut up!  After 3 other consults with other Dentists that all concurred that this Dentist didn't get the bridge right. They couldn't believe nor could I that he thought this was an acceptable bridge  The bridge had too much bulk, did not meet the gum correctly and the color didn't match. Apparently, he lacked the expertise to finish the job correctly.  Since he abandoned me as a patient it required new charges for the consultations fee that he did not pay for.  I had paid in full the entire cost of the dental bridge and I had to write him several letters to get him to pay the next dentist for the finished work. He refused to reimburse me personally and put the burden on the next dentist to contact him. 

 

He needs to invest in some dental refresher courses and some anger management classes as his temper is as short as he is tall.  He boast of his new and updated dental equipment yet it appears his skills are not so updated. There are too many well mannered and skilled Dentist out there to have to put up with a ego driven, chauvinistic bully who blames the patient because HE can't get it right.

 

1 Updates & Rebuttals


ralee@telusplanet.net

REd Deer,
Alberta,
Canada

Ther is a saying

#2General Comment

Wed, November 04, 2009

There is a saying in management school, all service businesses have 10% of their customers that should be fired. The fact is some people are just not worth serving as you will never make money off them. If you were fired by a service provider, (dentist in this case) you were to much trouble to deal with. At that point if you can prove poor work or faulty product you should sue and file complaints. If another Dentist won't agree to testify you need to look at your expectations.

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