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  • Report:  #62238

Complaint Review: Gateway Computers

Gateway Computers ~LEMON~ PROFILE 4X screwed others too North Sioux City South Dakota

  • Reported By:
    — mesa Arizona
  • Submitted:
    Mon, June 30, 2003
  • Updated:
    Mon, June 30, 2003
  • Gateway Computers
    610 GAteway Drive
    North Sioux City, South Dakota
    U.S.A.
  • Phone:
    800-369-1409
  • Category:
    Computer Manufactures

Ordered Gateway Profile 4X ($2,300) April 28, 2003. Received, set up and reported vibration noise to Gateway on May 1st. Now a MONTH into ownership of this PC it has totally crashed. The PC froze up, then would not ever turn on again. Gateway has been called over 5 times with this issue fighting tech's resolution to MAIL IT TO TEXAS at my expense. We have bought from their company for 6 years, this is how we are treated.

I WANT TO RETURN THEIR junk for a refund and they tell me I am not allowed to. I have no choice but to keep it and mail it in for repair. TOTALLY SICK ABOUT IT ALL. NEvER buy A GATEway (gateway to trouble).

Sharon
mesa, Arizona
U.S.A.

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