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  • Report:  #876077

Complaint Review: Gaylord security/ADT

Gaylord security/ADT kevin gaylord Poor sales tatics and poor install also had been drinking before install. I found this to be very unprofessional Internet, Washington

  • Reported By:
    jessica — tacoma Washington United States of America
  • Submitted:
    Mon, April 30, 2012
  • Updated:
    Mon, April 30, 2012

I got a call several nights in a row by a very rude telemarket person. The company was gaylord security numbers 425-227-7163 or 425-298-3963. I am single and just moved to a new home and wanted a security system but was really bothered by the unprofessional business ethics. I had been warned about this company by friends but they were the first ones that called for a free system lol, they charged me $99 for install but the salesmen told me it would be about $1800 to cover a 1000 square foot 3rd story condo with 2 doors and 3 windows.

I could not believe how shady this was the person on the phone says adt, they are not adt they are gaylord security lic. # gayloii055jg. Adt buys the contract and then charges gaylord to moniter the systems thats how it works.The installer showed up 2 days after i payed me $99. He was 4 hours late no courtesy call at all. When he showed up i could smell what i believe was alcohol and the told him i was cancelling and using my right to cancel before 3 days was up. He tryed to change my mind i closed the door and had just seen a (((competitor's name redacted))) ad on tv , WOW what a difference more equipment for $99 and more professional and a true know company unlike gaylords. I wish (((redacted))) much success and appreciate the professionalism.

 sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name

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