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  • Report:  #1082365

Complaint Review: GE Capital Care Credit

GE Capital Care Credit Not able to contact by phone Internet

  • Reported By:
    Annoyed — Winlock Washington
  • Submitted:
    Fri, September 06, 2013
  • Updated:
    Tue, June 24, 2014

I have tried for day to contact CareCredit to arrange a payment on a pronotional item that I knew was due.  At the time I couldnot access via my computer as my service was too intermittent due to my computer.  I had hoped to pay over the phone.  I dialed the number given - tinme after time for several day and there was no serivice at all!!   NO way to contact them except via this phone number and I was not abe to arrange a payment

1-877-417-1317 -
 
These services are quick enough to contact you when late and I cannot understand why there is not way for us to contact them  My payment was due and I did try to get it taken care of yet could not amke phone access.  Does not seem right that I have to pay a penalty that i was trying to advoid by payment over the ohone.  There is not any other way to contact...no e-mail or anything just the above phone number.  I do find the company at fault and question why one cannot contact them
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