Complaint Review: GE Capital Cons Cardco

I was a customer with Care Credit and had a promotional purchase at the time in which I will have up to Oct. 15, 2003 to pay it off. I had resolved a billing problem with Care Credit because they had sent my bill to an old address and I made the scheduled payment in full after resolving the problem with Care Credit (By the way Care Credit was very nice to me and I have nothing negative to say about them).

Several months later I get a notice that GE Capital is taking over all accounts with Care Credit and if you made a purchase during the promotional payoff with care Credit you would still need to abide to the previous contract with Care Credit. I figured no problem since I have no late payments with them and payments are being made. It wasn't unitl two months ago I noticed that they nailed me with a late payment fee!!

I called to dispute it however they said there was nothing that they could do. I was really upset and got very verbal using lots of profanity. Because my bill did not get to them till after a day due date they punished me for it. I see that the promotional payoff balance is $313.00. I made the payment on time however now there is an unknown balance of $140.00. They tried to say that it was late fees with a previous credit card called Citibank however they were wrong. Once again they did nothing for me. I feel like a victim here and would like to stage a protest in front of all the retailers who do business with GE Capital Cons cardco. Please reply to me if you are in the Miami area.

Leonard
Coral Gables, Florida
U.S.A.