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GE Capital Cons Cardco Mistreated and ripped off by GE Collections department Louisville Kentucky
GE Capital Cons Cardco has been ripping me off for the past few months now. It all started when I recently moved. I made sure to call the company after my move and gave them a notice of address change, so as not to disrupt my normal payments.
Somebody in their office messed up with updating my address. I had even had them repeat my new address just to make sure they wouldn't mess up, but they did.
About a month after changing my address with them I received a call from their collections agency asking me to make a payment over the phone.
I inquired about why I had not received a billing statement, and was notified that they had been given a false address and that the bill was sent back to them "Undeliverable." Since then I have been aquiring late fees and finance charges.
I have been doing my best to make my payments on time if not early, and now I have to pay late fees because of their mistake.
Just recently I mailed in a payment of over a hundred dollars. The due date on this payment was 8/14, and they received it on 7/31, thus proving my point.
Today is 8/17 and I just received another call not three days after my last billing was due.
The collections department was harrasing me for their next payment, Which is not due until 9/14. WTF?
They wanted me to pay the bill imediatly with a check by phone. I told them there was no way I was going to pay them over the phone, and that i would send the payment by mail.
She made it seem as if I have to pay it now or receive another late fee, and I haven't even received my next statement yet.
I don't know about the rest of you reading this, but my life does not revolve around bill collectors. If they want me to pay then they can send me a bill and I will pay it when it is due, not a month ahead of time.
Wesley
Peoria, Florida