Complaint Review: GE Capital

tHIS IS THE MOST UNETHICITAL COMPANY I HAVE EVER DELT WITH. THEY WOULD NOT GIVE ME THEIR ADDRESS OR PHONE NUMBER OR A PERSON TO TALK TO ABOUT THE SITUATION. THEY JUST TAKE YOUR MONEY. IF YOU SEND A PAYMENT IN AND IT DOESN'T GET THERE THEY CANCEL YOUR PROMOTION AND ADD THE BALLANCE OF THE INTEREST TO YOUR ACCOUNT.

THEY CAN DO THIS AT ANY TIME AND DID!! THERE IS NO VALIDATION PROCESS AS THEY HAVE NO ADDRESSES TO GO TO. NO PHONE NUMBERS TO CALL EXCEPT A CUSTOMER SERVICE NUMBER THAT HAS VERY UNPROFESSIONAL PEOPLE WORKING THERE.

YOU ARE NOT ABLE TO TALK TO ANY SUPERVISORS OR MANAGEMENT AT ALL AND IF YOU COMPLAIN THEY WILL JUST PUT YOU IN A CUE AND YOU WILL WAIT ON HOLD FOR HOURS TILL THE SAME CUSTOMER SERVICE PEOPLE ANSWER AND THE PROCESS BEGINS AGAIN.

THEY WILL NOT GIVE YOU ANY INFORMATION ABOUT THE COMPANY OR A WEB SITE OR ANYTHING TO BE ABLE TO CONTACT SOMEONE OTHER THAN A CUSTOMER SERVICE REPRESENTATIVE. WHICH ARE LIKE ROBOTS FROM HELL!

YOU HAVE NO WAY OF CHANGING THEIR MIND...AS THEY JUST TAKE YOUR MONEY. THESE KIND OF COMPANIES NEED TO BE REMOVED FROM THE UNITED STATES FOR GOOD...THEY ARE COMPLETELY CROOKS AND SOMEONE NEEDS TO INVESTIGATE THEM AND STOP THIS INSANE PROCESS.

m.w.

Michael
Chandler, Arizona
U.S.A.