GE Money Bank, Care Credit Collecting a on non-existing account! Ripoff Dayton Ohio
As I prepared for dental work to be done at the Lafayette, IN ALLCARE location, they completed a "financial worksheet application", telling me it was necessary in order to cover any charges my insurance would not cover. I insisted there would probably NOT be any uncovered charges as I have (double) coverage with BOTH my current employer (Wabash National), AND Tricare-Retiree (US military). They assured me the application was "just-in-case". However, several weeks later, BEFORE any work had been completed on my teeth, GE Money Bank debitted my bank account for $183.00. When my bank refused to honor the debit, they contacted me and at that time I explained the situation to them. In the interim, I decided, NOT to do business with ALLCARE because this situation left a "bad taste in my mouth." GE Money Bank has, however, continued to attempt to debit my account and have contacted me more aggressively (several times daily) each time their debit has been returned. I've explained the situation to them EACH time, to no avail. On July 17, 2007, they attempted to debit my account for an amount different than previous ones. My bank refused to honor that debit also. Today, July 26, 2007, the "clerk" that contacted me told me I could not refuse payment to them now because I had "confirmed the accounts' validity by making a payment on it." Apparantly, they are crediting one of the refused payments to my account, in order to make this claim!! To make matters worse, they have actually reported this as a DELINQUENT account to the credit bureaus!
Janet/Jerry
Lafayette, Indiana
U.S.A.
1 Updates & Rebuttals
Nadia
Los Angeles,California,
U.S.A.
Here's what I did to get justice
#2Consumer Suggestion
Sun, August 26, 2007
I too was swindled by GE Care Credit.
What a shock when I discovered that I'd been "accidentally" charged for the full credit line I had been approved for INSTEAD of only being charged for the actual emergency dental work done!!
Care Credit and the dental office each blamed one another for the fiasco, and neither took responsibility.
It took countless phone calls and personal visits to this emergency dentist's office (where I loudly, publicly complained about the problem in front of their other customers), plus countless phone calls and letters to Care Credit over the following week to get this mess resolved.
Needless to say, I then paid off the corrected bill in full and then immediately cancelled the Care Credit card.
From the reports of you and other victims, and my own experience, it seems this sort of "mistake" is a pattern with Care Credit. Also that perhaps they are in league with certain unscrupulous dentists to cheat customers in this manner.
Be persistent -and LOUD! Good luck.