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  • Report:  #402973

Complaint Review: GE Money Bank Care Credit

GE Money Bank Care Credit Unreal interest charges Orlando Florida

  • Reported By:
    Bethel Minnesota
  • Submitted:
    Fri, December 19, 2008
  • Updated:
    Fri, December 26, 2008
  • GE Money Bank Care Credit
    Medical Clinic
    Orlando, Florida
    U.S.A.
  • Phone:
    800-399-5166
  • Category:

I had to take out this Care Credit to see a doctor not knowing that it all had to be paid off in a year or would get charged a unreal amount of interest. We have been having several money problems with lack of work and not being able to work due to illness. It was only for 15,000 and had a good amount of it paid then all of a sudden i get charged 500.00 in interest! Then after a few months i get NO bills and didn't realize it till i get a harrassing screaming phone call that i had to pay 150.00 now! WHere did that come from? They made it so impossible to pay that i just had to let it go, they will not talk to me, it's always harrassment and not i owe way over 1500. and they are telling me they are going to take me to court-ya right like i am going to go. I am going to do whatever it takes to not pay them a cent. Anyone else have the same idea and know how to do it?

Redpony
Bethel, Minnesota
U.S.A.

2 Updates & Rebuttals


Anon

Las Vegas,
Nevada,
U.S.A.

Take some responsibility

#3Consumer Suggestion

Fri, December 26, 2008

Your complaints are a bit unwarranted to this company. First off, it is the responsibility of the provider (your doctor) to explain the terms of this program. If they were offering you an interest free period they should have provided you documentation as to what plan you were being placed on. Second, take some responsibility. You completed an application for a line of credit with the expectations that you would repay that debt. The application clearly states that interest charges will be applied if you do not pay the balance in full when the plan expires. Third, you were receiving a monthly statement which also reflects the date and amount of the transaction, the plan you were placed on, when the plan expires, and the amount of interest that has accrued and will apply if the balance is not paid in full. And now you are surprised that they are calling trying to collect a debt. Helllloooo. Would you have been able to be treated should you have not been given the option to use Care Credit? Would you have been able to put it on a major credit and paid interest from day one? Many cardholders don't have the ability to pay the balance in full before the plan expires but they continue to pay the minimum monthly payment even after the interest is applied to remain in good standing. It is consumers like you that have caused credit card companies to tighten their approval standards making it impossible for those that are smart with credit to even get approved for fear that the company is going to get stiffed.

To the person that wrote this complaint and to anyone that wishes to use Care Credit or a no interest payment credit card from any other company....pay attention to your monthly statements and read the terms.

I have been a cardholder for many years and have never had any issues with this company.


Laurie

Haslet,
Texas,
U.S.A.

GEMB INTEREST SCAM

#3Consumer Suggestion

Fri, December 19, 2008

FILE COMPLAINTS WITH THE FEDERAL TRADE COMMISSION AND OFFICE OF THRIFT SUPERVISION - I have seen hundreds of similar complaints all over the internet complaint boards WORLDWIDE!

They stop sending statements so they can add the interest on the 0% interest offers as well as late fees - Padding their bills and ripping off their customers!!!

GEMB does not respond to valid customer complaints. They only respond and fix it when the complaint comes to them from the Office of Thrift Supervision.

Make sure you file complaints with both agencies. FTC compiles complaint data so that all government agencies can see a pattern and the need to act against the company and OTS actually works on your behalf to get the issue resolved.

Respond to this Report!