GE MONEY BANK "GE MONEY BANK COMPANIES AND EMPLOYES RIPPING OFF COSTUMERS WITH LIES" AND WAIST OF TIME! ANY COMPANY SPECIALLY COSTUMER SERVICE GE MONEY BANK CALIFORNIA
I will like to start saying that i was very satisfied with my tires i had bought. I was that is not for long i got them with my CREDIT CARD from BIG O TIRES "BAD IDEA". So, i gave some money at front at the BIG O TIRE shop.
My bill was suppose to be a total of $19.00 a month "ok". It was a good idea it was ship and it was good with me i check the paper work ok. The bill came and had to MAKE payment with GE MONEY BANK.
Well, with the web "WWW. GEONLINESERVICE.COM THATS WHERE THE PROBLEM BEGAN". I had made the first payment 100.00DOLL MORE THAN WHAT THEY ASK!. I made it ONLINE a month pass and i was applied a late charge.
I call "COSTUMER SERVICE" and the lady told me, it was because i did not have sufficient money in my bank account THATS WHY COULD NOT GET IT ON TIME "ok". I check WITH MY BANK it was a "LIE" simple as that.
I left it like that but, paid it in full to CANCEL MY ACCOUNT WITH "GE MONEY BANK AND WEBSITE WWW.GEONLINESERVICE.COM . "Next month it was the same" i MADE the PAYMENT in FULL and COSTUMER SERVICE from GE MONEY BANK didn't EVEN TAKE IT FROM MY ACCOUNT.
I called again because GE MONEY BANK COSTUMER SERVICE applied another late charge. Know COSTUMER SERVICE told me other "LIE" i had not PUT MY CREDIT CARD INFORMATION CORRECT "WHAT!" IT WAS a BIG fat "LIE".
MEAN wile my account balance is growing $$$$$$$$$$$ more and more..... I had not have any other problems with payments like that, this is my first time.
I have to SAY i will not be buying tires or other service from BIG O TIRES as well will not get SERVICE OR ACCOUNTS from GE MONEY BANK this IS a BIG MISTAKE THEY WILL JUST RIP YOU OFF!!!!
ROUS
mcfarland, California
U.S.A.
2 Updates & Rebuttals
Laurie
Haslet,Texas,
U.S.A.
GE Money Bank is the problem
#3Consumer Comment
Fri, September 26, 2008
They posted fraudulent charges to my JC Penneys account
They changed my mailing address so I no longer received any statements- so I could not dispute the fraudulent charges.
they made no attempt to collect the debt themselves.
At this time the account was sold to a collection agency.
No one will tell me what the charges for, no one will tell me why my address was changed without my knowledge or consent
No one will tell me why no calls were made to correct the illegal charges and changes to mailing address.
This is a card that only sends statements when you actually use the card, Since I did not authorize the charges (approx $100.00 in Jan 08) I had no reason to be looking for a statement from them.
What little information I have I got from my credit report and the collection agency. They even gave the collection agency the wrong mailing address.
go to www.ftc.gov and learn your rights - and file a formal complaint against them with the Federal Trade Commission. As well as your State Attorney General's office.
I also filed a mail fraud complaint - the change they made to my mailing address is considered mail fraud
Nikki
Coconut Creek,Florida,
U.S.A.
We all need to do this.
#3Consumer Suggestion
Sat, September 20, 2008
Anytime I make a payment online, I go back to the website a few days later to make sure my payment was applied.