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GE Service Protection Plus (Federal Warranty Service Corp) Equi-Gard Third Party Warranty company Atlanta, Georgia
It all stated when there was work and parts to replaced in a commercial facility. The parts were purchased to be replaced and an extended warranty purchased on the replacement parts. The 1st third party (Equi-Gard) was the writer of the warranty. But when it came time to use the extended warranty Equi-Gard had filed Chapter 11 and at that time we were told to go ahead and repair the equipment and send the Invoice with the amount of markup that was allowed by the warranty company.And to send the Invoice to Federal Warranty Service (since they were covering the Chapter 11 and payment of all warranty claims) After 4.5 months with multiple phone calls and the BIGGEST run around I can remember, they (Federal) admitted they could not find the original Invoice) So a copy of the Invoice along with a W-9 that required to be filled out. Although the amount was less than $600.00. Well after 5 months the check finally arrived, BUT in the amount of less than HALF of the total amount of the Invoice. This has turned to be the biggest rip off of 35 yr of being in business....just lies and a big run around.
1 Updates & Rebuttals
JeffinPhoenix
Phoenix,Arizona,
USA
Federal Warranty Service Corporation loves to give people the run around
#2Consumer Comment
Sun, September 19, 2010
That seems to be their main mode of operation. To give people the run around and waste their time. After my experience with them and what I have read about extended warranties in general, I think I will just figure on buying a new item or having it repaired at my own expense and never relying on an extended warranty to fix anything.
I never even ordered an extended warranty from them, but all of sudden they mailed one to me.
It's a scam.