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gearspear.com Samantha C Online Bullying, Verbal Abuse and Refund Refusal
Recently I had a Cornovirus scare at my job at IU Health. I had been quarantined for two weeks, been bed ridden with symptoms, been to the emergency room with my elderly mother and finally gave all IU Health Employees access to free tests.
My test came back negative. We we're blessed. During this time I had been looking online for survival gear in case I was infected and I needed to make a trek away from my family and basically go find a place to put myself to rest.
This is what brought me to gearspear.com They offered a wide selection of items that fit the bill of the paradigm I had at the time.
I decided that I would use my last check from IU Health to get stocked up on survival items in case I had to leave my the city with my family.
They offered free shipping on specific items that met a price range. My order qualified. So ibpaid them through PayPal. An abnormal amount of time passed by and I reached out to them because I had not gotten a tracking number, nada.
They told me to be patient due to the pandemic. They told me WHEN IT SHIPPED I would get a tracking number.
From this point I still was not comfortable with the exchange. So I emailed them to cancel the order.
Their rebuttal was that they did not typically give refunds on orders after 24 hours. Naturally since it was an item that had not been shipped let her statement.
In-between these emails they stated my refund had been given but I never seen it. Mind you this all happened today on Saturday Apr 4
So I told them that I would alert the authorities. Samantha C called me a dumb s**t. Told me to go f*ck myself and that I had only made the order Friday.
So with all that being said do I feel like they will honor the refund they stated they gave? My card is still out there and more than that people need to be aware that...
Merchants that feel like they are doing you a favor allowing you to spend your money, for deals and what have you doesn't denote the fact THAT YOU ARE STILL PAYING YOUR MONEY.
Integrity matters. The country is in a very great uproar and people like this are not what is going to help us heal on this time of crisis. These kind of people are the bottom feeding degenerates that are profiting from the suffering of people all over this country.
They should be held accountable and of not each of us than who? The "than who" is what empowers these people to work from home and scam and mistreat hard working people.
People who still have to physically go into a job and run the risk of being hospitalized trying to make a honest living. That bus what our country is about. That is heart, soul and integrity.
Gearspear doesn't stand for any of that. No matter if I get my refund or not don't empowers them with the idea of who is going to take action.
Take action right now. Let my 59.99 that is going to take food out of my mouth be your liberty. How we stand up as individuals in this time of crisis is to be United in how we hold online merchants accountable.
The exchange:
Gearspear.com
Go f*ck yourself
You ordered on a f*cking friday you dumb sh*t we don't ship until monday
Samantha C. Customer Support support@gearspear.com https://gearspear.com
On Sat, Apr 4, 2020 at 9:58 PM Support - Gearspear.com <support@gearspear.com> wrote: Go f*ck yourself
Samantha C. Customer Support support@gearspear.com https://gearspear.com
On Sat, Apr 4, 2020 at 9:54 PM Sedrick wrote: Most orders cannot be cancelled after 24 hours? You have held my money for two days and haven't gave me a shipping number and you tell me to be patient because of the pandemic. Refund my money to my card for the order that has not shipped. If you choose not to I will report you to the authorities. Thanks.
On Sat, Apr 4, 2020, 9:36 PM Support - Gearspear.com <support@gearspear.com> wrote: I will have to see if I can. Most orders cannot be cancelled after 24 hours.
Samantha C. Customer Support support@gearspear.com https://gearspear.com
On Sat, Apr 4, 2020 at 9:28 PM Sedrick wrote: Cancel my order. Thank you.
---------- Forwarded message ---------
From: Support - Gearspear.com <support@gearspear.com>
Date: Sat, Apr 4, 2020, 11:52 AM
Subject: Re:
To: Sedrick
Hi Sedrick, You will receive a tracking email once shipped. There's some delays due to pandemic, please be patient. Thank you,
Samantha C. Customer Support support@gearspear.com https://gearspear.com
On Sat, Apr 4, 2020 at 11:24 AM Sedrick wrote: I never got tracking info or nada. Like what when where and how with my order.
Hi Sedrick,
Just to let you know — we've received your order, and it is now being processed:
(April 2, 2020) Product Quantity Price 100L Large Military Molle Tactical Backpack/Rucksack - Black 1 $59.99 Subtotal: $59.99 Shipping: Free shipping Payment method: PayPal Total: $59.99
9 Updates & Rebuttals
Sedrick
Indianapolis,Indiana,
United States
Tomorrow
#10Author of original report
Tue, April 07, 2020
Here are some facts for you. I worked in the Hospital before the pandemic. Literally the day of. My manager denied myself and our entire Dept ppe. Gloves, masks and etc. Three days later I had a fever of 102, chills, body aches and chest pains. I am the youngest of my siblings. We are spread out pretty far. So the responsibility of her falls to me and they share in this as well. Being an employee in the hospital you see alot more and are privy to more information than the immediate public.
People in my department were showing symptoms. One even tested positive. My step dad died from it. And friends of my family were exposed to infected people who tested positive. For over two weeks I and my mother were in and out of emergency rooms. My family were bringing us medicines and what have you. She is 80 years old an lives on a fixed income and she still works part time. The hospital said that more than likely I was infected. I already had plans to leave town and head towards my grandparents land. Lined up a job and etc.
She was not showing as many symptoms as I was. My siblings agreed to take over completely if she tested positive na d even before that juncture they urged me to leave. With no job and about one more paycheck and with my chest pains and a couple days of food what did I do John. Finally they released a test for hospital employees and I took it. It came back negative. I had walking Pneumonia. It is very easy to insult and kick people when they are down. That is just what people do for the most part. .
I never asked gearspear to give me a free Rucksack. I never said hey I don't want to out my family in a situation between our mother and me. I spent my money for what was part of a worst case scenario. I didn't call Samantha out of her name when she cursed me out and if you are so keen as to how long the lapse was between me purchasing, making initial contact for the tracking number and the refund, then why didn't you assume like you have no comfortably in all these situations to just give me the money back and be done. Again we are back in the same place.
Where everybody is responsible except for the online merchant that kept the money and shipped nothing. Who sent a wood email like they were going to give a refund but never did. If you were shot and bleeding and in the hospital you would expect attention, treatment and people to respond to u according to your situation but what did you do in that situation? You came to a website where you were alerted that there was a complaint against your company and you proceeded to do what you have for all your life. Throw rocks and hide your hands. The politics and culture of a Culture cannot mask the fact that it no matter how far you cast your line and however many different directions...you are still a Vulture.
All these exchanges and you come back everyday defending Samantha's behavior and not taking accountability for her attitude which clearly reflects your leadership. You defend her and berate me, my family and situation with all this online jargon and etc. You are a stubborn guy. If the case we're a fist right that might be enjoyable, but dude it is the internet. And sane or crazy. Deserving do being "got" and being a lousy family member and all that penny candy you are selling, you still stole. You still stole and you didn't have to. All that garbage you have on that site no am sure that you have netted enough to at least build a platform to offer some semblance of quality of service. Yet here we are and for what? Be cause you are the superior race? Because you are the brave macho family man and a nobody is trying to bismirch your name over 59.00 he deserved to have taken?
How can I make up a story when the emails are plain as day? You wouldn't anything to get anything that looks like an advantage. So what's nthe victory here? For me to take all this down? Is that what all this is for? You argue like a lawyer for 59.00 when it would have cost you nothing to pay me no mind. But you couldn't do that. Not for Sam. Not for your business but because once again this is what a Vulture and it culture does. You don't understand leaving someone one even after you have wronged them. They are supposed to have anything to say. "Your kind" of person only understands boundaries made with violence, blood shed or the idea that you can sneak theif them. Robinhood in tights.
You might be the hero of your world but in the real one all you are is a Vulture. All you do is wait for people to and pick at what should be left in peace. You don't understand peace or accountability. You will keep going and going. Making your narcissistic insights and your "and more thing"... Just shut your mouth. Take the money you stole and go away. Either that or get on a plane and fly to my residence and we can go in the backyard and I can beat this point into you. I will even pay your way back home. Yet vultures are carriers aren't they. You are definitely the kind of guy that just wants to watch the world burn. I made up a story about the exchange with Sam?
Yeah me and other people online who state the same thing on their dealing with you. The internet insulated people from a lot of things. I threatened to call the authorities? I guess I was supposed to book a flight to Marlton and find Sam and u...go to jail and follow the tough idiot guy code that you have never thrown a punch or gained a ounce of respect to flaunt. Now who was watching to many movies. Vultures run from anything and stand for nothing but eating what is dead and laying around. Or their other defining attribute Racooning through peoples trash... You definitely give Jersey a bad name. At least the average guy from your neck of the woods could back all this up. Probably even show up at your door. Not you though. You are the great Coon-vulture. The Bill Oreilly of Marlton Jersey...at least where you can hide in some bushes or something. But hey whatever works right
Sedrick
Indianapolis,Indiana,
United States
Today
#10Author of original report
Tue, April 07, 2020
You know John you seem to be missing one key detail, which is i spent my money. Funds that were not given back. The fact that you have this political exchange of "emotions, respect, frame of reference and common sense", the fact of how you do business stands. I could care less that Samantha C talked nasty to me. It's Jersey. No big.
What is disturbing is how you feel that you are the judge and spokesperson for this company. Your company. Now aside from all the insults and posturing...panic buying, mentally ill, you feel sorry for my family, how I should react on a emergency and all your unwarranted professional advice...all you had to do was give me my money back. Me complaining and ommiting parts of my story warrants taking something from someone. You seem to be missing that.
The idea that you are doing someone a "favor" buying your products is what John? Why aren't you analyzing that. Instead in true "I am going to have the last word fashion you come here with all these twists of why my words made gearspear feel some kind of way that justifies the outcome. Like someone, anyone is supposed to be passive and subservient to however someone wants to conduct themselves with your money, let alone your time.constantly you speak to my family. Constantly you dig for a reaction to get that "see I told you". Yet you and your friends that are middle Man that stuff from some this world country are still holding onto to that 59.99 that you are doing your best to making it seem like it is beneath you.
You know your argument of common sense is not all that common and your entire dialogue is like that of a criminal. Your whole as long as you can get away with it and you should have just shut your mouth and have it like I took it subliminals isn't intelligent. It is interesting. It is doing anything but somehow reinforcing your racial agenda of how superior whatever ethnicity you are compared to whoever you surmise me to be. You keep telling me what I could have done. What I really what have done with my family and so on.
How do you know what I did? How do you know that I am not in the woods right now? How do you know the second that I thought I was infected that I didn't leave? You don't. All you know is your institutions. All you know is your psuedo intellectualized racism. Courtesy of whatever shade of Marlton New Jersey you hail from. What was a back pack going to do for me. All your layers nof justifications and childish spinss and twists of what I have said and done. All for what? To keep going back and forth. To keep asking or in your mind demanding the same questions as if I am obligated to answer them.
Like I owe you something. Again and again. All these politics for 59.99 All these words. All the exhausting introduction into your world. And why? Its not because you take it personally. It is not cause you have nothing else to do. It is because this is your pedigree. You don't care who you rip off, hurt or take from. In your mind if they were not smart enough to see you and all your bill coming they deserved it. That is why you are here. Entitlement. That is how you move through your life. That is how you relate to people and Interact. With all that being said, who cares? Who cares what the furniture of your world looks like or where you got it, or how you got.
More than that you aren't the guy to give interior decorating advice to anyone about their life and choices. You are just a bully. Looking for the next thing to entertain your insecurities and insult anyone that doesn't look at the neon sign of your world with the awe. Everybody doesn't like the Circus. Everybody doesn't like clowns. There are real people. Going through real things that have nothing to do with your take of the world and how to manipulate na d be a taker throughout it. If all you wanted to be was right you would make your point and go away, but that's not you. You are afraid to be right and do what comes naturally, which is going away to be on your own, because you are afraid to be alone.
Than who would feed your sense of entitlement? Then how could you Racoon or Vulture culture your way through the world and life? You would actually have to leave your little cubbyhole and come into life with everyone else. That terrifies you. Facing yourself and growing up. Its definitely a process... You attentive guy so it should not be any secret here that there a learning curve to it. You took from me. Given the situation in person it would have probably went a little differently. But who cares. This is where we are.
Where I bought and where I loss. It's life. I can no more tell you to get over whatever brings you here than to tell you to change. . So you come back as many days as you like. You read and look for whatever it is that will keep you going to the next interaction. Because that's what you are going to do anyway. With so many references to my family you have to be a bang up family man. Be grateful for that. I heard things are getting worst in your neck of the woods in Jersey. I got a sister and family in Brooklyn. I wish the best for you and yours. Come back anytime.
Robert
Irvine,United States
Wow
#10Consumer Comment
Tue, April 07, 2020
Some people are definately not handling this situation as well as others. Yes I am looking at the poster who bought a Military Grade Backpack out of paranoia, and then when it didn't ship immediatly went "off the rails". How exactly was a single backpack going to help you and your family? You say you were going to go live on a plot of land..okay so why do you need a backpack? Are you going to go hiking 2-3 days into the backcountry? Ever hear of a Suitcase? Are you saying you had NOTHING in your house that you couldn't use?
You sound exactly like those people who bought a years supply of Toilet Paper and Bottled Water. The same people that make those videos of people tackling each other on black friday to get the $29 TV's look like a summer picnic.
In going to their site they state that their average shipping time is 7-10 days and that is BEFORE the current situation, you had waited right around 2 days and 1 of those two days was a weekend day.
Now, I am not going to condone the entire interaction between you and the company, because it is very likely that you are leaving certain pieces out. Even if not. You emailed them a request for a refund and they responsed back that they would have to check. Not even 20 minutes later you responded back with the threat of contacting the "authorities". Perhaps this and your constant complaining finally got to them.
Oh by the way...if you are really that concerned about your family and being isolated...why didn't you leave ASAP? Why would you wait until some item was shipped and delivered? ...EXACTLY.. This isn't about not getting your money back or protecting your family. This is a case of "panic buying" and when you got a bit of reason back in your mind trying to find someoneway to get your money back.
Sedrick
Indianapolis,Indiana,
United States
What a surprise...it's John...again
#10Author of original report
Mon, April 06, 2020
Leave me alone John. You are who you are and what you are. Hooray. All this for my money that I was defrauded out of. Go argue with someone else and you are not going to annoy me into taking my comments down. Abandon my family? You're a riot. Bravery should be the last thing u speak to. You are the coward who is being a henchmen for an internet based fraud company...trying to argue how a lack common sense in an emergency justifies ripping someone off. A spokesperson for a fraud.
You are probably a teenager living in your mom's attic during a pandemic with nothing to do in between Instagram and YouTube for 20 hours a day. Why don't you go do chores, wash dishes, or clean up your room like she has been asking u for the past month. You're so sad...oh nobody gets me, I am really smart and witty and so interesting. You can't connect with people your age so this is what u do. You are a kid living off somewhere off someone. A bum that has no idea how to support a family.
What's worst is you are probably older than me and all this still applies. You are a bum and a coward. If you are so interested in making look bad and so concerned for my mental health and how take care of my family... Go get a gun and put it in your mouth and think of the best way you can do everybody a favor who really knows you outside of the internet. Grow up and pull your skirt down. Tend your own family and life. Go away John or whoever you are. Your boring. I paid my money to post what I did. Go find something to stand for besides how gearspear rips other people off. Go find an anime movie or better yet your favorite pass time pornography.
John
Takoma Park,United States
Ok Big Brave Man...
#10General Comment
Sun, April 05, 2020
Your response to a crisis was to order a fancy backpack so you could go off by yourself, abandoning your family. Seriously, I'm guessing you were actually fantasizing about Red Dawin-ing it, living on your own in the rugged wilderness. While your family just dealt with it, I guess. What a guy. And of course you suggest I work for the people you ordered your Super-Important Survival Gear from. That's so par for the course at this site, it's cliche.
Sorry you missed the opportunity to "just go off by yourself." You sound like you're disappointed you didn't have a legit excuse to abandon your family. Oh but of course only wimps are Isolating themselves in their homes- Real Men order backpacks and Survival Gear and trek off into the Wilds to live off the land. Please, don't breed anymore.
Sedrick
Indianapolis,Indiana,
United States
Dear John Of gearspear.com
#10Author of original report
Sun, April 05, 2020
Again your comments sound like you took what I said very personal. You feel sorry for my family? You try to illustrate mental instability? It all doesn't matter. All your colorful comments demonstrate is that you stand by actions that are void of integrity and just base decency. You support gearspear. Great for you.
I actually know someone that has died from Cornovirus. I know people who are infected. That Rucksack was for supplies to live for however long I could on a plot of land my grandparents left me. Of course someone as self centered as you sound would not think to get away from your family in an emergency situation when you possibly have something that is not people. Your response would be as what you said. "To quarantine yourself in the house." A place with no negative air flow. A place where you are still sharing utensils and etc. A place where you will eventually make them sick Your comments show what you are.
You feel sorry for my family? No John I feel sorry for yours. You are not a protector and your right or flight response in the face of an emergency is what you just displayed. You would give your family the illusion of safety while all along you would make them sick into death. With all the shots at my mental health...I would rather be the "loon" you called me than to be what you are and what kind of care are you really providing them with the kind of paradigm that you protrayed on your comments?
You feel should feel sorry for yourself for not being we to take a real look at yourself and the institutions you have provided your family with. So yes John get infected, stock up on to and isolate yourself in the house with your family and live by everything you posted in your comments. When on reality there would never been anything to post it your friend Samantha C would have just given me my money back and made all the derragatory comments she made about my money. Thanks for your honesty John and I feel equally sorry for your family .
Sedrick
Indianapolis,Indiana,
United States
Okay
#10Author of original report
Sun, April 05, 2020
Very often the truth isn't what you want to hear, but sometimes you have wonder what motivates people to say the things they do. Now for you to have the time of aggression that you do means you either work for gearspear or you are affiliated. I can understand. You should back your friends or family. You should support your friends. It was a naive decision to do the things I did which led up to my purchase.
I don't have a problem taking accountability for that. What is odd is how you went to such lengths to shoot holes in my logic, or to allude to mental instability and etc. No matter you said or how you tried to say it I still spent my money and I still was the recpient of someone that didn't give me a refund for something that was never shipped.
Input the entirety of my personal business out there for people to look at what is going on and learn whatever they could. You decide to direct a comment towards me. You should tell your friends or family at gearspear that all they had to do was be decent.
John
Takoma Park,United States
What was a rucksack going to do for you?
#10General Comment
Sun, April 05, 2020
Oh my god, I can't believe I missed that part when I first read this. So you're response to thinking you might have the virus was to "get out of town and be on your own for a while." And you were going to accomplish this by....buying a rucksack? Oh no, not JUST a rucksack - a Military Tactical Backpack/Rucksack. What a great investment in your paranoia! So you imagined yourself responding to this pandemic by....strapping on a rucksack and...what? Heading into the woods to live off the land? Were you going to find a cave, or did you hope for the luxury of an abandoned deer stand? You're such a freaking loon.
There are people "self-isolating" in their own bedrooms for chrissakes. Nobody is just wandering off like they have lepers. You act like you intend to be fighting zombies in the near future. I feel sorry for your family.
John
Takoma Park,United States
I feel sorry for your family....
#10General Comment
Sun, April 05, 2020
Because when their main breadwinner had a "Coronavirus Scare at work" his response was to freak out and hand money to an "emergency supplies" scammer "in case I had to get out of town." Holy crap, it's a pandemic, not an alien invasion. All you needed to do was make sure you had a week or so worth of food and toilet paper, you decided to behave as if you needed to stock a bomb shelter.
You sound like you read too many Stephen King novels. And today, the grocery stores have plenty of everything (except TP) and there's no problem keeping the refrigerator full. Except, you need money to do that- and you don't have any if your reflexive response was to act as if the world was coming to an end. "Survival Gear." Oh my god. You're an easily-triggered, paranoid twit who is quick to fall for these Emergency Supplies scammers. Did you buy more guns and ammo too?