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  • Report:  #1277134

Complaint Review: Gecko Automobile Sales

Gecko Automobile Sales Todd Chambers After my friend purchased a car with the stipulation the car had air-conditioning and be dependable the air-conditioning was never fixed. In addition to this, the car broke down on her 2 times withing a 15 day period. She tried to return the car, she called them numerous times and they would never return any of her calls. They refused to do anything to help her. She paid cash for this car. Casa Grande Arizona

  • Reported By:
    Robin K Baca — Florence Arizona United States of America
  • Submitted:
    Wed, December 30, 2015
  • Updated:
    Thu, December 31, 2015
  • Gecko Automobile Sales
    1315 W Pinal Ave.
    Casa Grande, Arizona
    USA
  • Phone:
    5208362225
  • Category:

My friend told the salesman she wanted a dependable car with air conditioning.  They sold her a volkswagon beetle that had no working air-conditioning unit and didn't fix it as they implied they would.  The car broke down two times within a 15 day period.  Her numerous attempts to return the car or atleast communicate with them were ignored.  DO NOT BUY FROM THIS DEALERSHIP.  THE CUSTOMER WAS NOT THEIR MAIN CONCERN HERE!

1 Updates & Rebuttals


Jim

Florida,
USA

Some Questions Are In Order

#2Consumer Comment

Thu, December 31, 2015

Did the friend take this car on a test drive?  Did the friend check out each and every accessory to be certain they all worked especially the air conditioning since the desired goal was working A/C?  One would think if the buyer wanted working A/C, they would check to see if the A/C was functional.  Was this car sold with a warranty or was it an "AS IS" purchase?  If it was an "AS IS" purchase, why would you or your friend expect free warranty service?  Did the purchase contract give the buyer the right to bring back the car?  If not, why would you or your friend even remotely think that was going to happen?

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