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  • Report:  #1407906

Complaint Review: Geek Backer LLC

Geek Backer LLC I received a warning indicating that my computer had a virus and I was in high rish of identity theft. The warning indicated that is was from Microsoft so I called the number that was given. They told me that they would remove the virus for me at a cost of over $500. When I told them I was a retired senior citizen living on a fixed income, the fee was reduced to $199.99. I did get a bank check but have not mailed it yet. Las Vegas Nevada

  • Reported By:
    Anonymous — Rensselaer New York USA
  • Submitted:
    Mon, October 23, 2017
  • Updated:
    Mon, October 23, 2017
  • Geek Backer LLC
    10620 Southern Highlands Pkwy
    Las Vegas, Nevada
    USA
  • Phone:
    800 693 0541
  • Category:

I received a rather scary alert message indicating that there was a serious virus on my computer and that I was at high risk of identity theft.  The message has a Microsoft letterhead so I foolishly called the number given for support.  I should have known that it was a scam but I was unable to remove the warning message and didn't know what else to do.  They told me that I have over a thousand high risk messages.  Then they offered to resolve the situation for me.  At the very end of the conversation they informed me that the fee for the service provided would be over $500.  I cannot afford that much money since I am a retired, senior citizen living on a fixed income.  They then reduced the fee to #199.99 and that would have to be paid with a cashier's check or money order.  I did get the check but have not mailed it. 

 

Edith

Rensselaer, NY

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