GEEK CHOICE Matthew Mackey, GM GEEK FRAUD Boston, Massachusetts Nationwide
Hello,
Avoid this comapny at all cost - literally and figuratively. Best Buy has Geek Squad.
Matthew Mackey has Geek Fraud!!!
They showed up, billed my crediit card first (fine) and then told me they can't repair it. $300 pissed away.
They then refuse to reply to my email and then- get this- I call and speak to Matthew. Matthew says " I am personally going to take care of this myself. You have a legitimate complaint." Great I think- management really cares.
Lo and behold, Matthew doesn't show up, doesn't call to explain, doesn't return phone calls.
This company sucks terribly.
I was a first time user. Not looking for a fight. I even offered to pay more to get the problem fixed.
What a sorry excuse for professionalism.
Save your money, time and aggravation. Avoid Geek Fraud, dba Geek Choice.