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  • Report:  #824868

Complaint Review: Geek Squad

Geek Squad Best Buy Ripoff/ Bait and Switch/ Ransom Demand Internet

  • Reported By:
    E l gee — Tallahassee Florida U.S.A.
  • Submitted:
    Thu, January 19, 2012
  • Updated:
    Thu, January 19, 2012

RIPOFF ALERT!

What I was told when I bought Geek Squad coverage: "Bring it in, we'll diagnose it right away and get it back usually within a few days, depending on what is wrong."

What I was told when I called today asking about Geek Squad coverage: "Bring it in, we'll diagnose it right away and get it back usually within a few days, depending on what is wrong."

What REALLY happens AFTER Best Buy gets your money: You bring it in and are told by a Geek: We will look open in two weeks or more unless you give me $150.00 more just to expedite it, then we'll look at it in a week.

That is "bait and switch," unethical, immoral, unprofessional and so much more. I have already lodged a formal complaint with my state's Attorney General today, will post this on facebook, the Ripoff Report, all other ripoff sites, the BBB and any other blog and media I can find to warn others of this criminal behavior.

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