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  • Report:  #1464528

Complaint Review: GEEK SQUAD

GEEK SQUAD BEST BUY They Lost My Data and Told Me Too Bad Minnesota somewhere Minnesota

  • Reported By:
    Josh — United States
  • Submitted:
    Mon, October 15, 2018
  • Updated:
    Mon, October 15, 2018

I subscribed to Best Buy / Geek Squad Remote Online Tech Support Subscription to free up my hard drive disk space.  In the process they lost 100s and 100s of my work files (excel spread sheets, word documents, etc) that took me months and months of work to create.  After repeated attempts to have them reverse their malpractice the Corporate Drones essentially just told me in typical Corporate Speak that it is too bad.....we are not responsbile for lost data fine print disclaimer.  And the little weasel at the Higher Level Corporate support was a total D-bag about it.  What can you expect from a D-bag who gets his little power trip jollies sitting behind a desk, a computer and a phone.  Spineless Dbag who must have got picked on in High School and this is his payback for not getting any girls. No wonder your Best Buy Stores are closing up too with this act of non accountability.  Never will my company of 247 employees buy anything from BB/GS again.

1 Updates & Rebuttals


coast

United States

Call your IT Department

#2Consumer Comment

Mon, October 15, 2018

Certainly a company with 247 employees has a dependable backup strategy.

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