Complaint Review: Geeks Depot Website

 I ordered A customized letter on August 12 the website advertised "ships within 48 hours" but by The next week I still had not received it. I checked online and tracking told me that the package still had not shipped. I emailed the website as well as instant messaged via the site asking for an explanation but received no response. I continued to attempt to make contact with my complaints and then after days without a response I demanded a refund with no response. On Aug 30th I received the material I ordered and was sadly disappointed by the poor quality of the letter. After reviewing the website again I noted that what I ordered didn't match the picture they advertise. Extremely disappointed in my experience with this company.