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  • Report:  #1479333

Complaint Review: Geeksquad

Geeksquad False charge for services using our old credit card number. That card number had been changed due to fraud several months before this incident. Richfield Minnesota

  • Reported By:
    CeeGee — Kansas City MO United States
  • Submitted:
    Fri, May 24, 2019
  • Updated:
    Fri, May 24, 2019
  • Geeksquad
    Store #281
    Richfield, Minnesota
    United States
  • Phone:
    (612) 861-3917
  • Category:

Charge appeared on our current credit card statement.  The charge was made with our old credit card number which was replaced because of fraud.  Haven't had this number for months.  Contacted geeksquad in Richfield, MN. 

They (Igor Tokman) emailed back saying likely attempted purchase through website.  Recommended reaching out to bank to dispute charge.  Also called local geeksquad who connected me to somebody not at local level. 

They said they placed a charge 5 days after the one I was disputing.  The date was on the credit card statement and was 5 days prior to when they said they made a charge.  

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