Complaint Review: Geico never submitted my policy to rmv

Geico never submitted my policy to the registry of motor vehicles.

I Switched to geico on April 1st. On May 22nd I received a letter from the registry of motor vehicles that my registration will be canceled on May 20th because I had no insurance!
Of course you can’t get a live person at the rmv because of covid 19 so I called geico and they apologized and insisted that they would make sure it was handled. Well last night while my husband was fishing the police took my license plates! Geico never connected the rmv to tell them I’ve been insured the whole time! So now I had to pay to tow my car home!

Called the police station and they said this happens a lot with geico and there’s nothing I can do until I get an appointment at the registry and bring my insurance policy , pay for new plates and a registration!! Problem is you can’t get an appointment with the rmv! They only release a few appointments each business day and they are booking 2 weeks out!

Called geico and the rep was no help, he said he’s working from home and since it was 4am Sunday no managers on duty but he could see when I called last time about this issue and that this should have been taken care of!. Geico better pay all these expenses plus put me in a rental. I want to know who else has had this issue.