Complaint Review: Geico

Feb 22nd my car was involved in a hit and run accident while my car was parked in front of my mother in law house. I filed the police report and filed a claim. Two months later on 4/25/16 I received a letter in the mail from Karla Favors- Geico adjuster (478) 744-5637 saying my claim was not going to be paid for because they couldn't find proof of the date. What more proof could they need from a police report? Geico than got a special investigator involved Eric Long (***)***-**** who required me to give bank statements, phone records, police records, proof of employment all because I wanted my car fixed. Geico has treated me like a criminal in all of this and my car still isn't fixed. Not once did I ever get offered to get put into a rental or anything. I am fed up with Geico, and I need my car fixed. This is absurd. Eric long than request that I do an EUO with Jessica Dimas ((hidden)) who never contacted me back afterwards. Left several voicemails with her for the outcome and nothing. I even reached out to Karla favor's manager at ((hidden)) who NEVER answers her phone. I never dealt with a company like this before.