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Gene's Auto Frame Service & Repairs, Inc. Reumar, Inc. fraud neglect repair Maintenance Florida investigation criminal financial consumer crime court body paint welding insurance mediation incompetence industry standards concealed damage losses harm Fort Myers , Florida
Gene's Auto Frame Service & Repairs charged the customer over 6,300.00 for the original repair. They charged for services they never completed and charged for parts that were never ordered. This is negligence and fraud. They were exposed on a local CBS affiliate and have admitted guilt multiple times through email correspondance as well as through interviews with local media.
Several industry experts have examined the situation and agree that this is one of the worst repair jobs they have ever seen. There is an active consumer affairs complaint on-file with the Dept. of Agriculture as well as an open complaint with the Dept. of Financial Services in Florida. Case numbers have been assigned. We were not at fault in this case and due to the incompetence of this business are now having to pay out of pocket for these repairs!!!! Do not use this repair shop!http://www.youtube.com/watch?v=jkmmS0CiNEw
1 Updates & Rebuttals
grogers
Alva,Florida,
United States of America
The matter has been resolved
#2Author of original report
Fri, March 23, 2012
The matter has been resolved.