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  • Report:  #675497

Complaint Review: General Electric appliance

General Electric appliance Part replacement ripoff Internet, California

  • Reported By:
    enufalready — Springfield Ohio United States of America
  • Submitted:
    Mon, December 27, 2010
  • Updated:
    Mon, December 27, 2010
  • General Electric appliance
    Internet, California
    United States of America
  • Phone:
  • Category:

I purschased a GE Spacesaverover the counter microwave oven a couple years ago. The oven works fine and is used daily. However, recently the plastic handle broke. I went on line to GE Parts Service and requested a replacement. I was waiting for the cost of the replacement part. The sales person returned to the phone and stated the part would be $68.92 plus shipping. I asked again if that was just for the handle and was told yes that is the price. I declined to order the part. I placed the plastic handle on my postage machine. It weighs 2.3 ounces. A piece of extruded plastic probably cost GE 10cents to make. I only paid $178.00 for the whole microwave. I went to te local hardware store picked up a kitchencabinet handle and a long screw for $2.65. It matches the microwave and works just fine and I might add looks like it belongs.

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