Complaint Review: General Mills/Yoplait

This was actually a purchased grocery incident.

I opened a container of YOPLAIT Light Apricot Mango & saw a small black dot.  I thought this might be a strawberry seed, although it wasn't strawberry yogurt.  I took it out & it was 1/4 inch long, and a tiny worm.  It was soft & curled up.  It was gross.

I work in a high school & verified it was a worm with the Biology teacher. 

I saved the worm, yogurt & cover.  I called General Mills (the number on the container) & a lady took all the information.  I was quite surprised that she wasn't alarmed by this.  She said she would send me some coupons for more Yoplait.  I  told her I wanted to talk to someone else about this.  She didn't want me to.

A couple of weeks later I received 4 coupons for single containers of yogurt.  After you find a worm in your yogurt, you don't want more OR eat the ones you already have.  These didn't even cover the 8 I had in the refrigerater that I didn't eat.

Who in their right mind would send coupons for a product that a customer had just found a worm in.  I haven't eaten yogurt since then- it's been 3 months.  The coupons were interesting in that the value of the containers could be up to $1.20 each.  I suppose they think they sent  a valuable amount- but if anyone finds a 6 oz container of yogurt for $1.20 there is something wrong with the pricing.

I would have liked a check to cover the amount of yogurt that I couldn't eat after finding the worm.  At $1.20/container, that would have been more fair.  An apology or some shock/alarm would have been nice, too.

General Mills,  what a joke on me!