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  • Report:  #291442

Complaint Review: General Steel

General Steel Corporation REVIEW: General Steel clients, feel safe, confident & secure when doing business with General Steel Corporation zero unresolved complaints - thousands satisfied customers attest to General Steel’s unprecedentedly low number of customer complaints. General Steel commitment to client satisfaction, exceptional guidance, project success sets the standard for service in the steel building industry. General Steel commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction & confidence. Littleton Colorado, Nationwide.


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  • Reported By:
    flint Michigan
  • Submitted:
    Fri, December 14, 2007
  • Updated:
    Fri, December 14, 2007
  • General Steel
    1075 Yukon St Suite 250
    Lakewood, Colorado
    U.S.A.
  • Phone:
  • Category:

On January 04,2006, called General Steel. Talked to Kory, got information on these buildings, Paul Harvey was advertising. Got the sales pitch, that we needed to act fast to get the sale priced locked in.Faxed the deposit over of 4000.00. Kory said these buildings were user friendly. Can put up in a couple of weekends, with buddies. No welding, pre drilling, no heavy equipment needed. Easy to read blueprints.

Program Coordinator, Kent, called a week later wanting information on what we wanted in components doors, windows, pitch of roof etc. which we thought was in sale of building. When Kent faxed over information, all this was extra 17000.00. Another deposit for components of 3900.00. They wanted 5000.00 for shipment of product, that we did not know about.

Prints was supposed to be here 4 to 6 weeks. Recieved prints. Building would be 3 to 6 months before delivery. We wanted information on how these get put up. Sent us a disk. When we watched it, it showed heavy equipment being used. Observing this disk we knew we couldn't put this up as told. So we hired Erectors, 5 guys.

We had to get township approval, for building codes. Whcih we addressed this to General Steel and they said it would be okay, which we had problems.
They said the building was ready for shipment. And wanted us to sign papers to make sure everything was in check. Colors were wrong on building. They had to change the colors. Building would be shipped by May 30, 2006. Which it wasn't even a week and they changed the colors. How is that possible when building was supposed to be all done?

Dropped off building on May 30th with final prints. Rented heavy equipment to unload and for Erectors to use. Erectors started putting things together. Noticed sand in the box of nuts and bolts. That had to be cleaned. Where did these come from? (Maybe another job site?) Final blueprints were not right. We were shorted on material. Gurting, channels, no framing for windows, rod extensions (for support).

Called General Steel. No one would respond to our calls. No one would return our calls about the material. The steel Erectors walked off job. Still no calls from General Steel. Called Erectors back to see if we could work on this.

In this event we had tried to finish. Material was not lining up. Had to predrill holes for sheeting materials, because they were breaking. Tried everything. Screws still breaking. Finally gave up. What was we to do? Nothing working. No calls. Filed lawsuit.

We have contacted Attorney Generals Michigan and Colorado. General Steel in turn trying to sue us saying we did not follow the agreement to arbitrate, which we didn't sign that part of agreement.

We had to inturn to hire another attorney in Colorado to fight the case of them suing us. Our case inturn is on hold in Michigan.

We have lost 14000.00 in attorney fees as of now. Cost of building and accessories 80,000.00 plus additional cost. We have went in debt because of this company. Be careful if you get involved with this company.

timothy
flint, Michigan
U.S.A.

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