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  • Report:  #1408455

Complaint Review: generator factory outlet

generator factory outlet did not issue full refund laverne California

  • Reported By:
    henrympliske — PLANTATION Florida USA
  • Submitted:
    Wed, October 25, 2017
  • Updated:
    Wed, October 25, 2017
  • generator factory outlet
    1669 puddington dr
    laverne, California
    USA
  • Phone:
    800-629-3325
  • Category:

i ordered a generator from them 3 days before hurricane wilma, i paid $300 extra for 2 day shipping, when i called on the 3rd day they said it just went out the door. i told them i would not accept, the gentleman understood and said he would stop it and i would get a full refund. I paid $723.83 including 2 day shipping. first they sent me $150, i complainded they then sent me $349, they still owe me $223.83 which they wont refund because it was shipping. this is there problem as they promised i would recive generator in 2 days, they were late shipping it and i did not recieve what i paid for. if fed-x did not get it to me in 2 days that is generator factory outlets problem, not mine. the generator finally arrive 7 days later.

 

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