Print the value of index0
  • Report:  #1396693

Complaint Review: Genes Jeep

Genes Jeep Genes Chrysler Expensive with almost 3 hours for a oil change Fairbanks Alaska

  • Reported By:
    FedUpWithRipOffs — LIVINGSTON Texas USA
  • Submitted:
    Wed, August 30, 2017
  • Updated:
    Wed, August 30, 2017
  • Genes Jeep
    3400 Cushman Street
    Fairbanks, Alaska
    USA
  • Phone:
    888-270-6586
  • Category:

I needed my new Jeep Renegade serviced with a Oil Change and New Oil Filter.

Arrived 09.30 left at 12.10. Took 30minutes for the Oil Change and the remaining time trying to fix the mistakes they couldn't fix. Cost $54 for labor and $40 for 6 quarts of oil and filter.

On my vehicle I have a notice when the Jeep needs servicing they were unable to delete this message eventually they did but why did it take so long.

The report stated that I needed a new battery as it was starting to fail. As the Jeep is still under warranty it's only 7 months old. Sorry unable to do this as we don't carry these batteries, we can get one from Napa but you will have to pay for it. Okay then order one and I'll be back in 3 weeks. We can't do that you need to call us 2 weeks before and we'll order it for you.

I left and called into 2 seperate repair places and told by both that the battery is fine and does not need to be replaced, after extensive diaognosing tests.

 

Respond to this Report!