Complaint Review: Genmar Inc. Ranger Boats Irwin Jacobs Ranger Mfg Randy Hopper

MY NAME IS RANDY, I PURCHASED A RANGER BOAT WHILE LIVING IN TULSA OK. I PURCHASED FROM A SHOW, AND DEALT WITH A RANGER REGIONAL REP NAMED RANDY.

I WAS PROMISED THE MOON AND STARS WHILE THEY TRIED TO MAKE THE SALE. UPON DELIVER OF THE BOAT IT WAS COLD AND RAINING, SO THE FIRST ISSUE WAS NOT NOTICED.

AT HOME THE FIRST DAY IN THE SUN THE GELCOAT METALFAKE HAD HUGE RUNS IN IT!! CLEARLY VISIBLE TO ALL! AND SEALED UNDER THE CLEAR COATING. I TOOK THE BOAT BACK TO RANGER AND SHOWED THEM. THE DEALER CONTACTED A RANGER REP TO EXAMINE IT. THE DEALER WASHED HIS HANDS OF THE ISSUE!

THE RANGER REP SHOWED UP A MONTH LATER AND I TOOK THE BOAT UP TO BE INSPECTED! RANGER BOATS SAID THE ISSUE WAS CAUSED BY ME!!!! RANGER CLAIMS I HAD TO HAVE SPILLED SOMETHING ON IT THAT SOAKED IN AND CAUSED THE GELCOAT TO RUN!! BUT LEFT THE CLEAR COAT ON THE OUTSIDE PERFECTLY INTACT!!!

CAN YOU BELIEVE IT!!!

RANGER DID NOTHING AND I WAS FORCED TO KEEP THE BOAT.

THE NEXT ISSUE HAPPENED 4 MONTHS INTO OWNERSHIP. THE CONSOLE CAME LOOSE FROM THE HULL IT JUST FLOPS AROUND, WITH A INCH OR SO OF PLAY! THATS MY STEERING CONSOLE!! A d**n DEATH TRAP!! THE CONSOLE ARE NOT MODELED INTO THE BOAT ANYMORE, THEY ARE BOLTED ON. RANGER CLAIMED THAT WAS A MAINTAINCE ISSUE, AND ONCE AGAIN MY FAULT!!! RANGER CLAIMS I MUST TIGHTEN ALL THE BOLTS AFTER EACH TRIP.

THE NEXT ISSUE WAS 5 MONTHS IN THE TOPCAP AND HULL CAME LOOSE FROM EACH OTHER. !!!AGAIN!!! RANGER SAYS THAT IS A MAINTAINCE ISSUE AND MY FAULT. STATING ALL THOSE BOLTS ARE TO BE TIGHTENED AFTER EACH OUTING. THATS CLOSE TO 200. RANGER PEOPLE ARE NUTS!!!!

CAN YOU BELIEVE THAT. THESE ARE SUPOSE TO BE THE BEST BUILT BOATS IN THE COUNTRY. NOT SINCE GENMAR BOUGHT THEM.

THE NEXT ISSUE AROSE 10 MONTHS INTO THE OWNERSHIP WHEN THE TRANSOM CRACKED. I HAVE ONLY A 150 ON A 20FT A 520VX BOAT THE SMALLEST AND CHEAPEST OPTION. I USE A TRANSOM SAVER WHILE TRAILERING, AND YET THE BEST BOAT IN THE WORLD HAS A CRACKED TRANSOM. 3 DIFFERENT CRACKS, ONE THAT LEAKS BADLY!!!

UNDERSTAND! THE CRACKES ARE THERE, AND I HAVE LESS THAN 20 HRS ON THE BOAT. I ADDED IT UP IT HAS ONLY BEEN OUT 8 TIMES, MOST OF MY OWNERSHIP TIME WAS SPENT WAITING ON RANGER PEOPLE TO TELL ME HOW BAD I AM AT BOAT MAINTAINCE. YET I HAVE OWNED 4 OTHER BRANDS AND NEVER AN ISSUE ABOUT MAINTAINCE, OR A CO. THAT WOULDN'T REPAIR IT.

RANGER BOATS AND GENMAR INC. AND EVERYONE OF ITS EMPLOYEES ARE LIARS AND CONARTIST AND THEIVING TRASHY PEOPLE.

I WISH I TO HAD PAID ATTENTION TO ALL THE BAD PUBLICITY OUT THERE ABOUT RANGER. I AM STUCK WITH A BOAT THAT I AM PAYING ON FOR 7 MORE YEARS THAT I FEEL IS UNSAFE AND I AM SCARED TO PUT IT ON THE LAKE.

LISTEN TO THESE FLYERS,AND E-MAILS AND SIGNS ABOUT RANGER!!! CHECK THE FACTS, TALK TO THE PEOPLE WHO HAVE BEEN CHEATED, BEFORE YOU EVER THINK OF BUYING A RANGER!!!!! OR ANY BOAT MADE BY GENMAR!

I WISH I HAD! GOODLUCK, BUT SOMETHING ELSE.

R. w
Lewisville, Texas
U.S.A.