Complaint Review: Genuine parts giant

Genuine parts giant - Ford Parts Giant Sent me the incorrect part & when I called for customer service, was told I needed to go through the website and find the correct part and get an rma# for incorrect part. Issue is they want a 20% restock fee and I have to pay to ship it back and then maybe I will get a credit if they approve the part in it's original packaging!

I tried several times to speak to customer service and contact them through their website but did not get a response. Buyer beware, it would be worth it to pay a little more from a dealer knowing you can exchange it if needed and receive customer service. Genuine Parts Giant has zero customer service. They only want your money.

Genuine Parts Giant - South El Monte CA