Genuine Replacement Parts, Mary Esther, Florida Gave me the wrong part number, which I ordered & they will not take it back or send me the correct part. Mary Esther Florid
Called company to get OEM part for my chest freezer. Company provided part number. I ordered 2. They were sliding baskets for my chest freezer. I received them & they do not fit. Went through multiple gyrations sending them pictures etc.
They told me they will not take the return or exchange it for the correct part. Nice gig - give customer wrong part number, customer orders part. It is the wrong part & Genuine Replacement Parts will not exchange the part or take a return.
Nice business model if you're them! Many ways to make money in this world these days. The company is rated F on the local better business website & they have many, many unsatisfactory reviews.