Complaint Review: GEOHoliday

Purchased a timeshare from Geoholiday in 2006. Before purchasing, I asked numerous questions about their program (discounted flights, travel arrangements, etc). I was told (3 salesmen present in the room), that US Flights would cost me approx. 5000 points, and outside US would be between 7500 and 10,000. During 2007, I tried to get a flight through Geoholiday. They wanted 20,000 points for 1 roundtrip flight within the US. When I told them that I was quoted 5000 points when I purchased, they asked me to show it to them in writing. Kind of hard to do, when the papers weren't present when I purchased the package. They stated that they papers had to be mailed to me because I was actually purchasing property, and it had to go through the title company. I was also promised 2 free trips. Eight days in Mexico, and a Cruise. I have had great difficulty finding anyone at Geo who will discuss this with me. I keep hearing that the person I need to talk to is no longer there. I urge everyone to use care in dealing with this company.

Harley2ride
Boise, Idaho
U.S.A.