Complaint Review: Gerald Dry PA

 My husband has been in the racing industry for 20 years. Mr. Dry's office came recommended. Let me tell you we do NOT recommend this office. Our experience this last two years has been the most awful experience I could imagine. Mr. Dry's office filed our 2015 taxes in October of 2016. Here is is almost a year later and we still don't have our refund of almost $7k and Mr. Dry's office has been terrible to work with in trying to get through this with the IRS. I would've been better off dealing with it on my own. We have tried to talk with Mr. Dry unsuccessfully for 3 weeks. We have even tried to make an appointment but we can't get in to see him. We were told he's taking lots of vacations! Though he's been in the office. This office has been my husbands accountant for 17 years. This is ridiculous. I have now upon asking around heard that audits are common with their customers. I do not recommend this office at all. They are highly unprofessional and had they answered my questions and helped us back in April we surely would have our refund by now but they pushed us off kept making excuses and didn't contact the IRS. Then a month ago were supposed to send file to the Tax Advocacy group and we got a letter saying they hadn't received what they needed. So more delays! We are frustrated and it looks like this office would understand that. But they could care less!!!