Complaint Review: Gerber Collision

Gerber Collision, one of the largest auto body repair companies in America by way of anti trust and illegal steering by insurance carriers sending them claim repairs, is cutting estimator's pay and refusing to pay overtime. Recently in the Chicago market, Gerber informed it's auto body estimators that effective immediately they were switching them from nonexempt hourly, to exempt 100% commission, so Gerber Collision is paying it's estimators less than half of what they earned, while refusing to pay overtime, and telling them to work harder to accommodate their new pay cut. Gerber Collision estimators are doing the same job, working the same long hours, but getting paid way less and getting ripped off of overtime due them. The company's slogan and mission is to WoW the customers. I'll bet the customers would truly be wowed if they knew how crappy they treated their employees and they were now targets for inflated estimates and upsells. Or what about the insurance companies steering customers to their body shops? Wouldn't they be just a bit concerned that commission estimators are a conflict of interest with regards to their discounted direct repair agreements that are designed to have less labor than required to fix a car, and replacing damaged parts with the cheapest junk they can find? Cost effective estimates and commission estimators how does that mix well? It doesn't.