Germain Lincoln Claimed to do a 110pt Safety Inspection on a "like new" vehicle- actually did nothing - fraudulent representation Bonita Springs Florida
I purchased a used 2004 Lincoln Navigator from Germain over the internet with 28,000 miles on it. I did this from a franchised dealer, as they generally take care of their customers. However, after being assured that the Navigator was "like new" and had undergone a 110 point inspection, I was disappointed when it arrived:
Here are the issues so far:
1. Drivers side unlock button does not work
2. Backup "radar" does not work (beeps constantly)
3. AdvanceTrac seems to be consistently over-reacting and braking front wheels w/o any slippage and while on dry roads - stops when AdvanceTrac is disabled
4. Left headlight not functioning!
5. Paint on hood faded along edge on passenger side and orange-peeled on top of fender on passenger side
6. Only one key - really?
7. CD player cover will not electronically retract face of player after CDs are loaded - must be manually forced - CD player does not work
8. Drivers' side cooled seat not functioning
9. Weird noises coming from transmission
10. No temp tag! (Despite charging me an $800 paperwork fee!)
11. Air suspension problems
12. Heated/Cooled Seats do not work
13. Remote mirror controls do not work
14. Rear wiper does not work
15. Heater does not work
And, as a bonus, they didn't actually ship the car with any license plate screws so I had to go to Home Depot!
Some of this should have been fixed, and all of it should have been disclosed.
This is poor service bordering on fraud.
3 Updates & Rebuttals
Jim
Florida,Fraud It Is!
#4Consumer Comment
Tue, September 03, 2013
...and anybody with half a brain will do whatever they can to avoid becoming another victim of fraud by the Sleazy American Car Business. I'm sorry if you don't like my wording, but only an absolute idiot, knowing the level of fraud in the car business would do what you did. Then the second incredible point is you knew they were going to charge you this FAKE FEE for doing the title work of alomost $1000! You simply went along with it and didn't give it a second thought. The typical sign of being completely intoxicated by the thought of "having" some damned stupid car. Grow up!
Montana Skier
Kallispell,Montana,
Troll
#4Author of original report
Tue, September 03, 2013
Hundreds, if not thousands, of cars are sold sight unseen every day. If the seller misrepresents the car, that is called fraud. I have had great success in the past purchasing vehicles this way, particularly through a franchised and licensed dealer.
Your comments are rude, unsophisticated, and unappreciated. Troll somewhere else.
Jim
Florida,Pure Intoxication!
#4Consumer Comment
Tue, September 03, 2013
Anybody...ANYBODY with half a brain has had the experience to have heard of the perils of buying a used car, whether it be from a local dealer or private owner. Then you come along with your tongue hanging out for a dumb, stupid car and you throw common sense out the window and send your money off to somebody you don't know to buy a used car you've never seen, never taken on a test drive, never checked all accessories, never checked for paint, finish or fit, never heard the engine run and never had your own mechanic check over!
Absolutely, positively unbelievable! They hit you up with a purely BOGUS, ADD-ON, PHONEY fee of close to $1000 and you're so damned intoxicated over this stupid car, you simply gloss over it and pay it! Man, do you need some professional help! Let's not forget, you, the poor baby are so-o-o put off because you had to go buy screws!
The car business in America...100% catering to the discovery by P. T. Barnum..."A sucker is born every minute!"