Complaint Review: Germorri

Germorri Online Store

I saw an advertisement on Facebook for hair darken soap. The video shown by simply uses the hair dye soap to washed hairs. The hair would dye into the desire color, which is black. After watching the video. I decided to make the purchased. After a the purchased waited three weeks to receive it. Upon receiving it, tried it. The product, the hair dye soap didn’t work as advertised. I contact the business by written an email and explained the produc didn’t work as advertised. After two attempts they finally responded. Their respond, was like I repurchase the second time. They pretty much refused to answer my request for a refund. Here is their actual responded email.

Dear Sir/Madam, Thank you for ordering with us again. Your order is under processing at the moment, once the tracking no. is ready , will notice you by email or sms. Shipping takes 3-6 weeks, depending on location. Some distant areas may take longer. But we will send it to you safely. Factors such a delayed logistics and customs clearings may have an impact on the delivery time. Please note that the tracking number might not be updated for a certain period when the parcel is being shipped internationally and is completely normal.

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Thank you

Germorri.com