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  • Report:  #134865

Complaint Review: Getitrepaired.com

Getitrepaired.com AKA VDO-Specialties.com sells used PS2 parts, thought I was buying New ones... Chippewa Falls Wisconsin

  • Reported By:
    Craig Colorado
  • Submitted:
    Mon, March 14, 2005
  • Updated:
    Tue, May 10, 2005
  • Getitrepaired.com
    4117 131st St.
    Chippewa Falls, Wisconsin
    U.S.A.
  • Phone:
    715-861-4152
  • Category:
*REBUTTAL Owner of company: you werre refused business *Consumer Comment: Show me the truth in your statements?!?!?! *REBUTTAL Owner of company: David Cables. he assumed all parts were new *Consumer Comment: Response So which one is NOT you? *Consumer Comment: Response So which one is NOT you? *Consumer Comment: Response So which one is NOT you? *Consumer Comment: Response So which one is NOT you? *Consumer Comment: Michael is a rip-off artist *Consumer Comment: Michael is a rip-off artist *Consumer Comment: Michael is a rip-off artist *Consumer Comment: Michael is a rip-off artist *REBUTTAL Owner of company: Tammy from Caro, MI?? *REBUTTAL Owner of company: Repair PartsWe offer warranty's on all of our parts, new or used.. *Consumer Comment: Used is Used you should tell people up front you're selling used or "reconditioned" parts. *Author of original report: Hopefully you, Michael walker, will clean up your business dealing. I recieved a refund to my credit card.. *Consumer Comment: Interesting discovery Mr. Walker got his famous law dergree? An unaccredited university. *Consumer Comment: Incompentent businessman Michael Walker is verbally abusive *REBUTTAL Owner of company: Ovisously Your Obsessed *REBUTTAL Owner of company: Tammy from Escanba MI. is actually Baysoft Video Games, he is obssessed with Libeling our compnay *Author of original report: Quote Walker: "WELL ASK MR GREATHOUSE ABOUVE, THE BBB JUST ADVISED HIM WITH OUR ANSWER" *Consumer Comment: Credit card surcharge?????? *Consumer Suggestion: False statement by Mr. Walker. *REBUTTAL Owner of company: Testimonials for Get it Repaired *REBUTTAL Owner of company: Testimonials for Get it Repaired *REBUTTAL Owner of company: Testimonials for Get it Repaired *REBUTTAL Owner of company: Testimonials for Get it Repaired

I did not know Micheal Walker, IF that is his real name, had a history here, but hind sight is always 20/20.

I found the website getitrepaired.com, and what seemed like a good deal was the connector cable that goes from the laser to the main board for about $3 each. This is about half of what they normally cost. I noticed his inflated shipping costs however, so I figured I was still paying about the same. I put in an order for a few what I thought would be brand new cables, the website did not mention anything about them being used cables at all.



A few days later, I recieve USED cables in the mail. I was just a little hot under the collar about that, of course. There are several reasons why not to install a used cable 1) this particular cable moves each time the playstation is used- the laser is on a track that reads the disk and the flexible cable moves w/ the laser. 2) If the cable develops a break, it could create small power surges in the line going to the laser itself, which can destroy the laser- semiconductor lasers are very sensitive to even a small over voltage condition, even if it is just for a short time.



When one of these cables breaks it might still be good part of the time, but when it reaches the failure point, it can generate power spikes as it makes and breaks connection to the laser...

An experienced electronics technician should know this (as Micheal Walker claims on his website to be) and would not be selling something that would be destructive to install in an unsuspecting device.


I have a second complaint about Mr. Walker is he called me up at my residence after I talked to my credit card co. about this. He called me up and started screaming so loud a guest could hear him screaming. It was very unprofessional.

These cables- a couple of them look pretty rough, probably would not last long in use and could ruin the laser as well. Not worth it.


In addition, Mr. Walker stated to me during the above phone call that there are NO NEW PARTS HERE, and also stated I SHOULD SEND IN MY PLAYSTATION to which must mean he would fix it with used parts, which is unusual, because how could he possibly offer a warranty on used parts as his website states?

I feel Mr. Walker's buisness practices are fraudulent and I would like to recieve a refund for the entire amount, If I had known that these cables were used in the first place, I would not have purchased them. Thanks for reading.

Dave
Craig, Colorado
U.S.A.

26 Updates & Rebuttals


Michaell

Chippewa Falls,
Wisconsin,
U.S.A.

Testimonials for Get it Repaired

#27REBUTTAL Owner of company

Mon, May 09, 2005

i'm just sending this to thank you and your friend for modding my x-box. it WAY surpassed my x-pectations (couldn't resist the pun) and i'm getting more use out of it now than i did when i first bought it! very good job and hats off!! i definately intend on sending some business your way. i will send an e-mail w/my name and address for collateral kickbacks. thanx again!!


Michaell

Chippewa Falls,
Wisconsin,
U.S.A.

Testimonials for Get it Repaired

#27REBUTTAL Owner of company

Mon, May 09, 2005

i'm just sending this to thank you and your friend for modding my x-box. it WAY surpassed my x-pectations (couldn't resist the pun) and i'm getting more use out of it now than i did when i first bought it! very good job and hats off!! i definately intend on sending some business your way. i will send an e-mail w/my name and address for collateral kickbacks. thanx again!!


Michaell

Chippewa Falls,
Wisconsin,
U.S.A.

Testimonials for Get it Repaired

#27REBUTTAL Owner of company

Mon, May 09, 2005

i'm just sending this to thank you and your friend for modding my x-box. it WAY surpassed my x-pectations (couldn't resist the pun) and i'm getting more use out of it now than i did when i first bought it! very good job and hats off!! i definately intend on sending some business your way. i will send an e-mail w/my name and address for collateral kickbacks. thanx again!!


Michaell

Chippewa Falls,
Wisconsin,
U.S.A.

Testimonials for Get it Repaired

#27REBUTTAL Owner of company

Mon, May 09, 2005

i'm just sending this to thank you and your friend for modding my x-box. it WAY surpassed my x-pectations (couldn't resist the pun) and i'm getting more use out of it now than i did when i first bought it! very good job and hats off!! i definately intend on sending some business your way. i will send an e-mail w/my name and address for collateral kickbacks. thanx again!!


Richard

Tallahassee,
Florida,
U.S.A.

False statement by Mr. Walker.

#27Consumer Suggestion

Mon, May 09, 2005

Mr Walker does have an ex-wife. He claims he never has. Please go to the Wisconsin circuit court access page (google it) and you can look up Chippewa County Case Number 1991FA000094.

You will also see all his previous / pending cases.

His bankruptcy is not there as it is a federal issue but you can find the case number and phone number to call for information from another post here.

He cannot get your IP address from these posts either as he claims to have done. Even the EDitor claims it's impossible.


Mary

Middletown,
New Jersey,
U.S.A.

Credit card surcharge??????

#27Consumer Comment

Sun, May 08, 2005

"Merchants are not allowed to establish minimum or maximum transaction amounts or impose a surcharge for payment cards unless the local law expressly requires a merchant be permitted to impose a surcharge. If you encounter a merchant that does impose a minimum or a surcharge, you can report this to your credit card issuer which may choose to report the merchant to its acquiring bank."

Interesting...


Dave

Craig,
Colorado,
U.S.A.

Quote Walker: "WELL ASK MR GREATHOUSE ABOUVE, THE BBB JUST ADVISED HIM WITH OUR ANSWER"

#27Author of original report

Sat, May 07, 2005

This is a letter I recieved from the BBB of Wisconson, As of today, may 7, 2005 Mike Walker still has not responded to them, it was filed back in March. Mike Walker has been threatening me with lawsuits every since. He still says I owe him nearly $50 in "cancellation fees" and other fees. The product didn't even cost that much to begin with.



This is right off their website.

http://www.wisconsin.bbb.org/commonreport.html?bid=1010580



See below, 57 complaints in three years, seems like quite a few.



Customer Experience



Based on BBB files, this company has an unsatisfactory record with the Bureau due to failure to respond to one or more complaints and or two or more otherwise unresolved complaints. However the business has resolved most complaints presented to the bureau. This company has an unsatisfactory record due to a pattern of no response to customer complaints brought to their attention by the Bureau.



When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.



The Bureau processed a total of 57 complaints about this company in the last 36 months, our standard reporting period. Of the total of 57 complaints closed in 36 months, 23 were closed in the last year.



These complaints concerned:



1 Advertising Issues,

23 Delivery,

13 Service / Repairs,

2 Warranty / Guarantee,

5 Refund Promised,

1 Unfulfilled Contract,

7 Customer Service, and

5 Credit or Billing Issues.



They were closed as:



6 Resolved,

13 Assumed Resolved,

3 Unresolved,

21 Administratively Judged Resolved, and

14 No Response.

--------------------------------------------------

Complaint ID#: 29002637

Business Name: Video Specialties

--------------------------------------------------

I would not have taken it this far if not for Mike Walker's attitude towards me over the phone, which got me going on this issue.



Plus I have noticed Mike Walker says something or another about all these people lying about him on that other complaint website, why would so many people be lying about Mike Walker, there has got to be some dissatisfaction somewhere for that to be so.



Plus I never saw any thing that stated parts on getitrepaired. com or vdo specialties web site as to that parts are used not new ones.

04/25/2005 Forward Business response to Consumer CLT.cf.rtf

04/22/2005 Receive Business Response

04/08/2005 Inform Business of Complaint

04/08/2005 Send Acknowledgement to Consumer

04/08/2005 Complaint Validated by BBB Operator

03/15/2005 Complaint Received by BBB

(Less)





Download a copy of this complaint



*** We are waiting for the business to respond. They have until May 31, 2005 to respond to this complaint. If they do not respond further action will be taken.



If you have information you would like to provide regarding this complaint, click here. ***

--------------------------------------------------

Conclusion: don't worry about a lawsuit from Mike Walker, he has enough BBB complaints to answer to first. Thanks.


Norm

Claremont,
North Carolina,
U.S.A.

Show me the truth in your statements?!?!?!

#27Consumer Comment

Sat, May 07, 2005

First of all I didnt expect shipping to and from your shop. I was merely asking if either was included in it. I know nothing of repairing a ps2 or how much the parts run. I have seen lasers as low as $25 and as high as $60. And like I stated, most businesses add the return shipping INTO the total cost so you dont have to mess with it. I was just asking to make sure this was or wasnt the case.



The LCD screen, like I stated, I was asking if its included and IF NOT HOW MUCH IT WOULD BE IF YOU COULD ADD ONE. I was more than willing to pay the extra money for one to be added as well as labor.



Now I am trying to be a jerk. After the way you treated me in the first place why wouldnt any one else? Insulted you? I still laugh at that one.



I may have not posted the other emails here, but if you check that last email I sent ya it included ALL the emails that I have sent you and that you have sent me, the same exact email that I sent my ISP. So they will see the full conversation.



Its not a matter of people just posting stuff that they want to on the net. Its a matter of common courtesy. If you had not been a jerk in your emails in the first place all of this could have been avoided. All my life people have ran their mouths at me for no reason what so ever. I have never given any one a reason to be irate with me. Not intentionally. And when I do it unintentionally I quickly appologize making sure that that was not my intentions.



"Anybody can sue you for libel or defamation if they think you damaged

their reputation, but if you can prove what you say is true, chances are

that you won't end up in court."

"Other users have the right to sue you for defamation if they can prove

you damaged their reputation or good name with false information. You

can be sued for libel if another user can prove you have distributed

defamatory statements about them in a public area -- such as a news

group or mailing list."



Quoted from that link you sent me. In my emails and my post everything I stated on my half is true. All of it pulled from our emails. Please by all means show me where I have made defamatory remarks. Just because you dont agree with a statement dont make it false. My post merely states your tendency to become IRATE with your customers (future or past) in the slightest of whim. From your last email with me, you stated...



"We again informed charter intern of your actions and how use used there systems to post libelous and hatred type postings on the internet to somehow cause our loss of business. Libel is not the same as slander and any attack againest a company with a purpose to somehow undermine its business qualifies as libel. To defame, or Harm one is Reputation in writing. Even if the truth is posted it still can qualify as libel, the burden of proof that you did not try to ruin us in anyway is now on your shoulders, it's pretty hard to prove you were not out to do that.."



Again the link you sent me deters that statement. My post were by far false information. Yes I was out to harm your business by warning others of your poor customer service skills as a businessmen. VERBALLY ABUSIVE.



Threatened? LOL. Far from. Basically what that meant was that I can very easily have someone send the machine in for me to be repaired with their name and address. Not that hard. Could very easily pay for the postage to your shop and have them pay the rest with their credit card or what ever and walla! There are ways around it. But from looking at the quality of your service and your mannerisms I WILL be taking my business else where. Spending more money is well worth the friendlier service.


Michaell

Chippewa Falls,
Wisconsin,
U.S.A.

you werre refused business

#27REBUTTAL Owner of company

Sat, May 07, 2005

Being the jerk that you were in your original emails that you of course did not post, why post only what you want??

did you trll people you expect shipping and handling to and from our business pluis an LCD interface all for a low price of $49.99!!!

We told you that was insulting us. And i did say i belive you are just tr5ying to be a jerk.

So we refused your business, then yopu threatned us with this statement....

LOL....how incompetent. Insult you? Loser. I also asked FOR A PRICE AND HOW MUCH? Doesnt sound cheap to me? Not a problem. You will service a machine for me and sell me one later as well. You just wont know it. So either way you lost. I get the items I want a super great rate that you cant find any where else and you cant boycott my service. There are ways around assholes like yall.

The great thing is your business is located in the US and you CANT deny me service for any reason. And with the pathetic emails you sent me and the friends I have around here you can and WILL provide me with service wether I get someone to do it for me or I take advantage of my situation here at home.

NOW WHO REALLY LOOKS LIKE THE LOSER? ALSO DO YOU BELIVE EVERYTHING YOU READ ON THE INTERENT AS FACT, YOU TALK OF MY X WIFE AS IF I REALLY HAD ONE, JUST SHOWS HOW STUPID KIDS OR REALLY DUMB ADULTS THINK THEY CAN POST ANYTHING ON TEH INTERNET AND GET AWAY WITH IT, WELL ASK MR GREATHOUSE ABOUVE, THE BBB JUST ADVISED HIM WITH OUR ANSWER TO THEM FROM HIS COMPLAINT THAT HE IS NOW BEING SUED BY US IN MALL CLAIMS COURT. SAME WITH MR. JOE GUZNACK OF MICHIGAN WHO THOUGHT HE WOULD BE A SMART MOUTH AND POST LIBELOUS STATEMENTS IN THE RIPP OFF REPORT.

WE FIGHT BACK, AND WE ARE NOW TRACKING YOUR UIP NUMBER AND FINING YOUR ADDRESS, DO NOT BE SURPRISED IF YOU GET A LAWSUIT SERVED ON YOU WITHIN THE NEXT 2 WEEKS.

IF YOU DO NOT BELIVE US I WILL SEND YOU THE COURT CASE NUMBERS..

AND IF YOU ARE SO SMART MAKE IT EASY AND JUST GIVE ME YOUR ADDRESS AND PHONE NUMBER AND I'LL GE TEH PPAERS OUT RIGHT AWAY, OR ARE YOU GOING TO BE A COWARD AND NOT TELL ME???

HALF OF THESE COMPLAINTS IN HERE ARE DONE BY ONE INDIVIDUAL AND YOU NEW PEOPLE THAT GET TOLD WE DO NOT WANT TO DO BUSINESS WITH YOU THINK YOU ARE FOLLOWING SOME SORT OF CROWD WHEN IN FACT YOU GOT DRWAN INTO ONE LITTLE MANS ANGRY GRUDGE AGAINEST US ALSO FOR NOT DOING BUSINESS WITH US.

HE GOT SUED ALSO, FUNNY HOW HE HIDES FROM OUR PROCESS SERVER IN FLORIDA, AND THE OTHER MAKES HIS LAWYER MOM TRY TO DEFEND HIM, HE HIDE YESTERDAY, HEY JOE GUZNACK, TAKE YOUR MEDICINE BUDDY BE A MAN AND GET SERVED!!!GET BEING A COWARD AND HIDING..

JOE GUZNACK KEPT TELLING OUR PROCESSER HE WAS GOING TO MEET HIM TO BE SERVED, COWARD!

NOW NORM DO YOU WANT TO BE A STATISTIC ALSO? WE ARE LOOKING UP YOUR ADDRESS IN LEXIS NEXIS AND ALL OF MY OTHER PRIVATE DATABASES.


Norm

Claremont,
North Carolina,
U.S.A.

Incompentent businessman Michael Walker is verbally abusive

#27Consumer Comment

Fri, May 06, 2005

Michael Walker is verbally abusive. I had very simply emailed him with some questions regarding his services. Maybe they were a bit pathetic but your site lacks the information for the type of business you do.



I asked you if shipping for TO and FROM your shop was included in the repair service. Most business's include the price for the return shipping for you so the only other price you pay besides the service is the shipping TO the shop. Your site does not state this UNLESS you begin to fill out the form. There was no need for me to start filling it out considering I wont have the money for 4 more weeks. A simple "no it does not including shipping to or from our shop. you will have to provide for both."



I asked you if the pre mod xbox's come with an LCD screen. A bit newbish I know but your descriptions of all your items are lacking in INFO. Considering you sold USED laser cables to that dude. And yes they are used. Dont care if they came out of previously owned like new ps2's. ITS STILL USED. IT HAS BEEN REMOVED FROM THE BOX AND USED. And the looks from his pictures they are in pretty bad shape. Any dumbass would have known those cables are useless.



And clearly from what your ex wife there says, your a scam artist. You sure didnt jump to defend your self against her remarks. At either rate I have reported you to the national BBB and the Wisconsin BBB. And now here is my 2 cents here on ripoffreport.com. I will post the truth about your site on top scenes web sites for ps2's and xbox's. Believe me you wont be serving many more people from here on. I will make sure of that.



Insult you? I still laugh at that one. Here is the email yall.



*******************

No it does not come with it. no one uses it actually.







You sure are cheap, go find someone else. you insult us by even asking me these questions, we will not service or sell you a machine.







Customer Support



VDO Specialties



New Modified PSTWO on sale



http://www.gwnonline.net/index.php





--------------------------------------------------------------------------------



From: Norm Poulin [mailto:orion_pax@charter.net]

Sent: Monday, May 02, 2005 9:31 PM

To: Michael Walker

Subject: Re: Enquiry from Get it Repaired







I see it supports a LCD interface. Does it come with the premodded xbox or could you add one in for a price and how much?



----- Original Message -----



From: Michael Walker



To: 'Norm Poulin'



Sent: Monday, May 02, 2005 8:36 PM



Subject: RE: Enquiry from Get it Repaired







Software features:



Evox M8 BIOS (LBA48-06/IGR)



Play all backups



Play all homebrew



Play all original imports



Run Debug Executables



LBA48 Hack



Big hdd (2TB max) support



Embedded In Game Reset (IGR)



Compatible with all EvolutionX software



No-patch hack



Eject trick hack



Auto patch new media flag titles



Support for XBOX v1.6



Works on all regions



Hardware features:



Three boot modes; Off-On-WriteProtect



4-bit parallel LCD interface



Onboard trim pot for LCD brightness



Additional D0 bridge point



Socket for flash



Can be flashed (upgraded)



Open tool design



Play online



Compatible with XBOX v1.0 - v1.6



Visual Mode Indication:

The power LED will indicate the current mode by different colors.

Off - Green (Normal) / Orange (HDD access)

On - Orange (Normal) / Green (HDD access)

Writeprotect - Continous flashing Orange/Green









--------------------------------------------------------------------------------



From: Norm Poulin [mailto:orion_pax@charter.net]

Sent: Monday, May 02, 2005 4:54 PM

To: Get it Repaired

Subject: Enquiry from Get it Repaired







Could you tell me the features of the duoX2 modchip for the xbox that you use for your premodded systems?



***************



pathetic aint it? Says I insulted him? If any thing he is pathetic.



And above all he reported me to charter.net....my ISP....WOOP DEE! I emailed them back with all the harrassing emails he sent me. If and above all they will laugh at his claim and just ignore it. Here is a copy of the email I sent them.



$$$$$$$$$$$$$$$$$

Dear charter,



I am emailing you about a false harrasement claim. Although I did say something things that were not needed, my verbal assualt was clearly a reaction to this guys emails which I have included with this email. You allready have a copy of one of them from him. The other another email 'dispute' between us.



And if you look here http://www.ripoffreport.com/view.asp?id=134865 you can see various claims by others about his verbal abuse towards his customers. I have no intentions of doing business with this guy now. It is clear that he is not a respectfull businessman and I would have conducted my self better if I had been treated with more respect.



If there is anything that I need be punished for, its for not doing my homework and checking up on this guys records of business. He is obviously a scam artist. A very verbal one at that.



Sorry for the inconvience. I felt it was neccessary to show you my accusers credibility. Or lack of rather.



Thank you for your time.



Well at any rate, good luck. Your gonna need it. You dont know who you just pissed off.


Michaell

Chippewa Falls,
Wisconsin,
U.S.A.

Tammy from Caro, MI??

#27REBUTTAL Owner of company

Mon, April 25, 2005

We would also like to add that Tammy from Escanba MI, is actually Baysoft Video Games, he is obssessed with Libeling our compnay, but has no guts to show himself as a real person, he is a coward.



He likes to think he is the competition, but notice we never wrote any thing bad about him in the ripoff report, we will not stoop to his level other than to expose who this really is. If you want look up Baysoft Video Games on the Ripp off Report, please do, you will see why he has to stoop to this level to try to ruin his competition.



People trust VDO Specialties and always have. We have been very sucessful, we are the oldest compnay in the PS2 repair and part businness since 1993. You cannot make everyone happy, but we sure try, posting libelous things is kind of sick and very imature at the least.


Tammy

Caro,
Michigan,
U.S.A.

Michael is a rip-off artist

#27Consumer Comment

Thu, April 21, 2005

I was married to Michael for 10 very long years. He is all the things that you people are just finding aout about him. I unfortunantly have known this for a long time. He is surviving because I still pay him child support every month. He took my children when they were 4 and 7 and left the state and he has refused to let me see them since.



But he has manipulated the system so well,which I see he is still doing. My children are now 18 and 22 and god only knows what he has told them about me, but the comment about him selling his own mother to make a buck is so true, he has made alot of money off his own children. So stay away from him he is nothing but trouble.




Tammy

Caro,
Michigan,
U.S.A.

Michael is a rip-off artist

#27Consumer Comment

Thu, April 21, 2005

I was married to Michael for 10 very long years. He is all the things that you people are just finding aout about him. I unfortunantly have known this for a long time. He is surviving because I still pay him child support every month. He took my children when they were 4 and 7 and left the state and he has refused to let me see them since.



But he has manipulated the system so well,which I see he is still doing. My children are now 18 and 22 and god only knows what he has told them about me, but the comment about him selling his own mother to make a buck is so true, he has made alot of money off his own children. So stay away from him he is nothing but trouble.




Tammy

Caro,
Michigan,
U.S.A.

Michael is a rip-off artist

#27Consumer Comment

Thu, April 21, 2005

I was married to Michael for 10 very long years. He is all the things that you people are just finding aout about him. I unfortunantly have known this for a long time. He is surviving because I still pay him child support every month. He took my children when they were 4 and 7 and left the state and he has refused to let me see them since.



But he has manipulated the system so well,which I see he is still doing. My children are now 18 and 22 and god only knows what he has told them about me, but the comment about him selling his own mother to make a buck is so true, he has made alot of money off his own children. So stay away from him he is nothing but trouble.




Tammy

Caro,
Michigan,
U.S.A.

Michael is a rip-off artist

#27Consumer Comment

Thu, April 21, 2005

I was married to Michael for 10 very long years. He is all the things that you people are just finding aout about him. I unfortunantly have known this for a long time. He is surviving because I still pay him child support every month. He took my children when they were 4 and 7 and left the state and he has refused to let me see them since.



But he has manipulated the system so well,which I see he is still doing. My children are now 18 and 22 and god only knows what he has told them about me, but the comment about him selling his own mother to make a buck is so true, he has made alot of money off his own children. So stay away from him he is nothing but trouble.




Joseph

Plymouth,
Michigan,
U.S.A.

Interesting discovery Mr. Walker got his famous law dergree? An unaccredited university.

#27Consumer Comment

Wed, April 20, 2005

I received an Email from Mr. Walker not too long ago from Saratoga@saratogaU.com

If you go to SaratogaU.com there is a site that links to this email several times. I wonder if this is where Mr. Walker got his famous law dergree? An unaccredited university...


Michaell

Chippewa Falls,
Wisconsin,
U.S.A.

Ovisously Your Obsessed

#27REBUTTAL Owner of company

Sun, April 10, 2005

Are you always this ignorant? it seems like you cannot even figure out what to say, you got your money back, burned your bridges to a place that would have sold you parts for years.



Now your left with nothing, no wonder you have so much anger.



As far as the surcharge, it's right in front of you when you order, if you do not want to agree to it, then do not continue, you continued... that measn you acepted it did'nt you. You could have paid by Check instead and avoided it. Unless you did not have any money and had to use credit.



The cables were new when they were sent to you plain as day, you did not need them and you made up a story, and still you think you can somehow hurt us in some stupid way.



Really it's just FREE ADVERTISING, so keep on posting, the more links to our web site, the more sales we get, it happens all the time.



Anyone can see you are into harassment. It's to easy to tell who is right and who is wrong here, Your a young man that has a lot to learn.


Dave

Craig,
Colorado,
U.S.A.

Response So which one is NOT you?

#27Consumer Comment

Thu, March 31, 2005

So which one is NOT you? The Michael Walker with your address, or the Michael Walker with your website getitrepaired.com?



By the way, you might notice the pictures on this page above, do those cables look NEW to you?



One cable is a little too jagged to be considered New.



I was also wondering, your FAQ does not state anywhere anything about a surcharge for paying by credit card, care to clarify that charge for future customers of your website?


Dave

Craig,
Colorado,
U.S.A.

Response So which one is NOT you?

#27Consumer Comment

Thu, March 31, 2005

So which one is NOT you? The Michael Walker with your address, or the Michael Walker with your website getitrepaired.com?



By the way, you might notice the pictures on this page above, do those cables look NEW to you?



One cable is a little too jagged to be considered New.



I was also wondering, your FAQ does not state anywhere anything about a surcharge for paying by credit card, care to clarify that charge for future customers of your website?


Dave

Craig,
Colorado,
U.S.A.

Response So which one is NOT you?

#27Consumer Comment

Thu, March 31, 2005

So which one is NOT you? The Michael Walker with your address, or the Michael Walker with your website getitrepaired.com?



By the way, you might notice the pictures on this page above, do those cables look NEW to you?



One cable is a little too jagged to be considered New.



I was also wondering, your FAQ does not state anywhere anything about a surcharge for paying by credit card, care to clarify that charge for future customers of your website?


Dave

Craig,
Colorado,
U.S.A.

Response So which one is NOT you?

#27Consumer Comment

Thu, March 31, 2005

So which one is NOT you? The Michael Walker with your address, or the Michael Walker with your website getitrepaired.com?



By the way, you might notice the pictures on this page above, do those cables look NEW to you?



One cable is a little too jagged to be considered New.



I was also wondering, your FAQ does not state anywhere anything about a surcharge for paying by credit card, care to clarify that charge for future customers of your website?


Michaell

Chippewa Falls,
Minnesota,
U.S.A.

Tammy from Escanba MI. is actually Baysoft Video Games, he is obssessed with Libeling our compnay

#27REBUTTAL Owner of company

Wed, March 30, 2005

We would also like to add that Tammy from Escanba MI, is actually Baysoft Video Games, he is obssessed with Libeling our compnay, but has no guts to show himself as a real person, he is a coward.



He likes to think he is the competition, but notice we never wrote any thing bad about him in the ripp off report, we will not stoop to his level other than to expose who this really is. If you want look up Baysoft Video Games on the Ripp off Report, please do, you will see why he has to stoop to this level to try to ruin his competition.



People trust VDO Specialties and always have. We have been very sucessful, we are the oldest compnay in the PS2 repair and part businness since 1993. You cannot make everyone happy, but we sure try, posting libelous things is kind of sick and very imature at the least.


Michaell

Chippewa Falls,
Minnesota,
U.S.A.

David Cables. he assumed all parts were new

#27REBUTTAL Owner of company

Wed, March 30, 2005

David admitted over the phone that he assumed all parts were new, in this case, they actually were new, he called and complain we believe just because the cables were not the answer to fixing his problems, so he bought he bought 5 of them thinking this would work, this is the sign of an inexperienced technician in this case he is not even a technician..



I told david all he had to do was call us and tell us, we would have given a refund anyway instead of lying trying to state that we frauded him somehow selling him used cables.

First of all let me say, no one represented the cables as new at all, remember you admitted that over the phone.."They looked new in the picture" is what you said.



Second, they were new, you used two of them, out of the five after you figured out they would not work to fix your laser problem.



Third, you did not have to lie to get a refund, all you had to do is say that you thought they would fix your laser not working, but it did not work and you do not want to waste you money on cables you did not need.



Instead, you create this elaborate hoax of a story that we frauded you in some way...



Then to make it even worse you post a different Michael Walkers name and address and phone number in the ripp off report. Trying to somehow prove that I am a fraud in some way. Boy I would hate to get the call from this Michael Walker...Dave...he's going to be mad, if this other Michael Walker reads this here is the Guy's name and number that posted your name up on the interent..David Greathouse 456 Yampa Ave Ste #15 Craig, CO. 81625 970-824-1055 ddgreathouse64@yahoo.com.



The other addresses you list is our past address, we moved once in 15 years, and as far as why is not our number in the yellow pages, we use to use them from 1993-2001, but we quit since it costs allot, and not everyone uses a regular phone, most use cell phones now and the internet to find numbers, so we are listed on the net.



Somehow, you again are trying to libel us, and claiming what? that we are not who we are?, how can that be if our address is correct on the web site, and so is the phone number?? I do not get it...



Oh maybe because you found a different Michael Walker, as if I was the only one? I'm sure there is another David greathouse..



The point is the cables were in fact new, you got your money back just fine, so why did you lie about us...



We are allowed to run different businesses that have different names for Pete's sake David, grow up and get some more experience in this great land of ours before you start libeling others...



Just for a refund...


Tammy

Escanaba,
Michigan,
U.S.A.

Used is Used you should tell people up front you're selling used or "reconditioned" parts.

#27Consumer Comment

Thu, March 24, 2005

Michael if you are selling used parts you should tell people up front you're selling used or "reconditioned" parts. A part pulled out of an existing machine is a used part. Dave as far as sending in your playstation, that's exactly what he wants you to do. Then he gets his "bench" fee and shipping and whatever cost he tacks on. This is what the BBB and DA in Chippewa Falls are looking into.



Michael, this ranting and raving at customers has got to stop. Maybe you need to double your medication (fact: he is on medication and has mellowed some). Dave, you really just have to know "Dr. Walker", I'm sure all of the cursing and verbal abuse that he was allegedly spewing your way was not his fault. You see, Michael has a problem, a chronic problem. He's a pathological lire. He can't tell the truth even if he wants to. My God, he even signed his rip-off report as Chippewa Falls, Minnesota; everyone knows his business is in Chippewa Falls, WI. Michael, it's right on your web page.



Look at his reply to you: (Mike clicking his red ruby slippers) they are new cables (there's no place like home); but I never said they are new (I'll get you and your little money dog too), (ya, ya that's the ticket), they came from a new machine so they must be new; (put'em up, put'em up), can you prove the pictures are new, (Fly spelling monkeys fly and help Michael).



Let's look at the facts Michael, and I beg you to deny any of these because I have proof of each. Deep thoughts by Michael A Walker. He claimed many times to be a lawyer, and at one time a Dr. both very false, he does not even possess a Bachelors. He made millions, wrong? Michael, you're broke. We will all make a million or more if we add up our income over the past 40 years. Why in 2004 was there a pre-foreclosure deal made on your $140K house/business (you still owed $129K) to get out before the final paperwork (open records act)? Why were you selling almost every possession you have just to get by? Also had to sell the Miata to get some cash right? But I know you bought the motorcycles (Chinese bikes if I'm not mistaken).



Yes people, Michael runs his business out of a house, as a matter of fact right it's a rental, because he is not the owner of his current property which appears to be a duplex according to tax records. Why have you filed bankruptcy twice in the past 12 years?



Why does the BBB of Wisconsin list you as unsatisfactory? As for as GetitRepaired, Vdo-Specialties, Walker Enterprises, Pilot Specialties, staff, if you don't count the fish, wife, or children that would be a staff of 1. I take that back there may be several if he doesn't take his medication, he can be multiple people. One day he is going to sue himself and not even know it.



This is one business that I will never trust or do business with ever again. Sorry I'm digressing, let's get back to more Walker claims.



Claims to be a professional welder; claims to be an aerial photography expert; claims to be a pilot (this one is true he has flown a Cessna 172); uses pirate cell phone signals, claims to be a private investigator, is being investigated by the local DA; claims to be a screen print artist; claims to be an expert scuba diver, (ps: they are waiting for you at Fun Club Cozumel, sorry inside joke Michael couldn't resist). The list goes on and on, he has tried and failed at every get rich scheme in the book. This is the type of person you are dealing with.



This is the type of guy who would sell his own mother if it gave him the opportunity to make a buck. He has no friends and no life. He has no financial support, no insurance, no life insurance, no savings, no stocks, no bonds nothing.



He is they type of person that would raid his own child's piggy bank to get a new gadget. Be very careful people Michael has nothing left to loose so he is desperate and will try anything.


Dave

Craig,
Colorado,
U.S.A.

Hopefully you, Michael walker, will clean up your business dealing. I recieved a refund to my credit card..

#27Author of original report

Wed, March 23, 2005

I recieved a refund to my credit card, and I recieved a phone call from Micheal Walker aka vdo-specialties.



First, the product in question, a ps2, basically works fine until a certain point in playing a standard DVD, at which point it becomes intermittent and annoying to watch leading me to suspect the flexible cable between the laser and main CBA.



Second, quoting from above: "...there are no problems with this 2" canle that does not flex,..."

I don't understand what you mean by this.



But it seems like you are saying the cable doesn't move, it is stationary, but that is false, it does move, so please elaborate.



Third, even after reading the terms and conditions of your website, I still cannot find any clause that would indicates "buyer would be subject to verbal abuse by seller, including but not limited to: cursing, yelling, name calling, etc..." Yes, I am referring to the couple of calls I have recieved from Michael Walker, you seem to be very accomplished at irritating people via telephone. This latest one wasn't as bad, since I had read up on you and your business (es) and web sites, and I am very thankful a website exists such as this one where people who have had a bad experience can communicate about it.



I read on this site that someone (unless that was you, Michael Walker, writing in) went to Michael Walker's home to pick up a playstation, I suppose this means that VDO Specialties aka getitrepaired.com is operating out of that house on 131st street? You stated you've served thousands of customers in the last year, earning millions of dollars, yet





I cannot find your buisness in the telephone book, but your business comes up on the Wisconson BBB.



715-861-4152 this phone # right off your website.







Michael Walker 715-726-0427

update/remove

4159 130th St

Chippewa Falls, WI 547295502

Current Phone Number, Address and Address History Available for Michael Walker



right out of the phone book freely accessable by any.



Walker Enterprises

13098 42nd Avenue

Chippewa Falls, Wisconsin 54729

United States



Registered through: GoDaddy.com

Domain Name: GWNONLINE.NET

Created on: 18-Sep-02

Expires on: 18-Sep-05

Last Updated on: 29-Sep-04



Administrative Contact:

Walker, Michael vdospec@vdo-specialties.com

VDO-Specialties.com

13098 42nd Avenue

Chippewa Falls, Wisconsin 54729

United States

7157237191 Fax -- 7157237309



I find this set of phone #'s, by Whois search on VDO-Specialties.com when I first had problems (before posting first entry, above) but they are disconnected, noting "Last Updated on: 29-Sep-04" above.



I've found about 3 different addresses of VDO specialties in various places too. What business moves around so much, but doesn't keep the old phone number? That's how people know how to get ahold of a business is the old phone number, the one you advertised, it is very easy to keep the old number after all, Especially now but even then...



Finally, I'd like to address:

quoting from above:"... they are new but pulled from new machines..."

I don't think so, Several cables was actually worse looking than the one I was going to replace! A cable also had part of the connector cut off! It must have been pretty wore out at that end, eh?



Hopefully you, Michael walker, will clean up your business dealing.



Statistically not every one will complain, only about one in maybe 20 or so, which means there could be a lot more people out there that may have dealt with you in some way that just haven't said anything.



Hopefully someone will read this and think twice...


Michaell

Chippewa Falls,
Minnesota,
U.S.A.

Repair PartsWe offer warranty's on all of our parts, new or used..

#27REBUTTAL Owner of company

Tue, March 22, 2005

If you read teh Terms and conditions of your sale as you agreed to by placing teh checkmark on your order. it says" I agree that I have read teh terms and conditions of my sale and understand them" it states to call and ask any questions that are not covered here.



It also never claimed those certain cables were new, they are new but pulled from new machines. But they were never advertised as new. you keep saying that we mis represented them, but no where does it claim they are new.



And when you spoke to me, you stated "well the pictures are of new ones" and I asked can you determine that?



as an electronics technician there are no problems with this 2" canle that does not flex, your in experience shows this, and basically the real reson is you thought teh cables would fix your problem with the lasers not reading, and when it did not, you figured you bought so many, you needed to get your money back, and actually lie..and make up a reason, the cables were in new condition and not flawed in anyway.



You just wanted your money back because it did not fix your problems.,actually all you had to do is tell the truth and we would have took them back anyway, why lie? Next time tell the truth and do not lible a company.



We offer warranty's on all of our parts, new or used..why can't we not do that? you claim "because how could he possibly offer a warranty on used parts as his website states?"



You make no sense. It seems like you just wanted to make trouble..

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