Complaint Review: GettingToPar.com - Bob Johnson

I ordered 150 golf bag watches from GettingToPar.com with the logo of our tournament imprinted on the gift boxes and paid for them at the time of order with a credit card.

I received a phone call from Bob Johnson of GettingToPar telling me that the company was unable to print the logo on the watch boxes and a refund of $822.81 would be credited to my card. I received an e-mail from Mr. Johnson on August 15th stating that they will issue a credit for $822.81.

After nothing appeared on my account I contacted Mr. Johnson again and was assured on September 6 via e-mail "that the credit should show up in the next few business days." Having not seen the refund, I e-mailed them again on September 18 inquiring about the status of the refund and they have not responded.

I filed a complaint with the Better Business Bureau which sent Mr. Johnson two letters. They did not receive a response to either letter. I currently have a complaint on file with the Oregon State Attorney Generals office. So far it doesn't appear that they have had any more success than the Better Business Bureau.

Ed
Sherrill, New York
U.S.A.