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  • Report:  #1203940

Complaint Review: GFK Mystery shops

GFK Mystery shops Got me to do a mystery shop, I followed instructions, as this store location didn't close late I had to shop a couple hours earlier, I noted this in the report but was denied payment bc they said I shopped the incorrect time. I did shop the correct time beacause the location closed early. New York Nationwide

  • Reported By:
    Erica3543 — Mississippi
  • Submitted:
    Sat, January 24, 2015
  • Updated:
    Wed, August 17, 2016

I did a buffalo wild wings shop for GFK and they did not pay me because they said I shopped during the wrong time frame. But I did shop the correct time frame beacuse this shop closed earlier than your average Buffalo Wild Wings, closed at 11pm not midnight.  This was noted in the shop guidelines, but when I noted it in the shop they disqualified the shop and rejected it. I bet they used my work as my shopper ratings are usually 8 to 10. I am trying to get ahold of them to get this resolved but they won't respond.

1 Updates & Rebuttals


Jeannette

Azusa,
California,
U.S.A.

paying for work

#2REBUTTAL Individual responds

Wed, August 17, 2016

I have did two jobs for GFK The edier wrote to me to correct some of my ansewrs I recorrected my work. I did not hear for them for a couple of weeks. I wrote about my pay . They wrote back saying I did not do the audit right. I asked them why did you did contact me before. They wrote back once saying I did not count all item in the syore. I wrote back explaining that the guidlins said only count sale items in five department. They said i still did not do the job right.

Then I did not hear from them after servel attemts they did not write back. I sure they recieved their pay. I read other commits with the same problem. Another job I did two times for them did not get paid. I worked over 15 hours on this job I even did all the paper work. The guidelines in all jobs need to re written so every body can get paid. I agree with you should have getting paid for the job. I some resourse other people ssaid that this company does get paid for jobs because it is edited to way the clients like.

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