Complaint Review: GForce chip

So I got suckered into the whole +30 hp, 10% mpg thing. About 4 hours later I had realized I made a stupid purchase so I emailed the company to cancel my order.

They replied with a tracking link of my supposed package, even though they state on the website it takes 7-14 days for your package to ship.

They had somehow gotten my order and shipped it in 4 hours. Hmm. Not likely. So I looked at the tracking nuber and the package was picked up by ups before I even placed my order.

So I called.

"Hello Gforce chips, how may I direct your call?", I said "How you doing to day?" Being the nice guy i am from wisconsin....."How may I direct your call?".....WTF is that, no "Good how are you?"

This told me right off this call wouldn't be going well. I told the dude i wanted to cancel my order. They transferred me to some jacka**. He said

Your name please. I said "Steve"....He said well that isn't going to help we have like 20k steve's in our database, in the most condcending way possible. I waited an second and said, well maybe you should lead with whats your order number?...

The dude said "boy.. youre a f***er, under his breath." And i called him on it. Then he said it out loud and hung up on me.

I called back....hang up....

I called again...hang up....

I called again..They answered and I said I would like to cancel my order, they said "did you order this online or call". I said i ordered it online. They said, "we dont handle the online orders, youll have to email the company." I said "Who do you work for then?"

They said they dont have access to the orders online, I said that this is some sort of bulls*** runaround. And if they dont cancel my order I would contact my lawyer...

I was fuming...I hung up and received an order cancelled email. We'll see if they actually refund my money. To be continued...