Complaint Review: GFXConn - GFX Conn - The Graphics Connection - Sergey Arakelov

I hired GFXConn, aka GFX Conn, Inc., The Graphics Connection, www.gfxconn.com, to perform a project for my company. GFX Conn's task was to work on a hourly basis at $20 per hour. Their task was develop PHP/MySQL code for my website to my request.

Before I signed a contract, I was promised the project would be done within a week or two. 90 days later, nothing has been done. All the files that were worked on, have not been turned over to me.

Sergey Arakelov promised me a full refund on August 15, 2006. On August 16, 2006 I asked for my refund and he would not refund my money.

Sergey Arakelov, who is 20 years old, runs a company out of his parents home, does not even return phone calls and makes up names for his billing department representatives. At first I was sent invoices of $1000+, while to my calculation the invoices should have been below $400.

Phone calls were not returned, and Sergey treats his customers like he does his teenage friends. VERY POOR MANAGEMENT. His 2 employees also told me that he never delivered their pay for their own services on time, and sometimes would delay up to a few weeks.

Last I heard from Sergey Arakelov, he hung up on our last phone conversation to resolve this matter.

DO NOT DEAL WITH SERGEY ARAKELOV OR WWW.GFXCONN.COM

Dinko
West Palm Beach, Florida
U.S.A.