Complaint Review: GGW/MRA VIDEO

My son made the mistake of ordering videos through these people by telephone. He was told he would get four videos in total and that he would receive a package of information and that at any time he could cancel his order. He was billed for the initial order but did not receive any videod. He was billed again for the same order, still did not receive any videos. Every month he gets billed for another order BUT HAS NEVER RECEIVED ANY VIDEOS. We called Visa and complained about them and he got a credit for the first billed amount only. I'm afraid he will get billed forever.

Our next move is to send a full report to Visa and we will also contact the RCMP and complain about this company. Hopefully, the RCMP might bring it to the attention of the appropriate authorities at the FBI.

However, the good news for all you fellows rip-offees out there is that we DO HAVE A TELEPHONE NUMBER for them, but maybe it is not longer functioning.

Here it is: 323 965-8710

I hope we can get this straightened out and hope the phone numbers helps!

Regards,

Linda Hough (on behalf of son Clinton Smith)